Human Resources - HR Coordinator

Join Helix Traffic Solutions – Traffic Control for a Safer Tomorrow
About Helix Traffic Solutions
We’re not just placing cones—we’re rethinking the way traffic moves. Helix Traffic Solutions is a national leader in traffic control, work zone safety, and roadway infrastructure services. Through a network of specialized operating companies across the U.S., Helix delivers reliable, high-impact solutions that protect lives, support construction and events, and keep communities moving safely.
About Superior Traffic Control
Superior Traffic Control is a proud member of the Helix Traffic Solutions network, serving Tennessee, Alabama, Texas, Louisiana, Mississippi, and Georgia with expert traffic control solutions tailored to the diverse regulatory and operational needs of each state.
Committed to enhancing roadway safety across the Southeast and beyond, Superior Traffic Control provides dependable equipment, services, and guidance for construction projects and special events alike.

Our services and capabilities include:

• Traffic control equipment and accessories available for subcontract, rental, or purchase
• An in-house sign fabrication shop producing MUTCD-compliant and specialty signage
• Expert guidance on proper signage use to ensure full regulatory compliance
• Traffic control services for construction sites and special events of all sizes
• End-to-end support for events, including planning, installation, and on-site management

With branch locations in Memphis, Nashville, Knoxville, and Chattanooga, Superior Traffic Control offers rapid response and regional coverage throughout Tennessee, Alabama, Northern Georgia, Northern Mississippi, and Eastern Arkansas—ensuring timely, reliable support when and where it’s needed.
Why Work with Helix & Superior Traffic Control?
We’re a people-first organization with a mission centered on safety, service, and reliability. When you join Superior Traffic Control, you become part of a responsive regional team backed by the strength, stability, and career opportunities of the Helix Traffic Solutions national network. You’ll find:

• A strong culture of safety, professionalism, and accountability
• Hands-on work supporting both roadway safety and high-profile events
• Opportunities for training, advancement, and internal mobility
• The support of a national organization with strong local presence

What to Expect
Our work is fast-paced, hands-on, and essential. Every role at Superior Traffic Control plays a vital part in keeping roadways and events safe, compliant, and running smoothly across the Southeast. If you’re dependable, safety-focused, and looking for a career with purpose, we’d be proud to have you on our team.

Position Summary
The Human Resources Coordinator supports the day-to-day administration of key HR processes and serves as a primary point of contact for employees, managers, and candidates. This role is responsible for coordinating onboarding activities, maintaining employee records, processing HR transactions, responding to employee inquiries, and supporting compliance-related programs. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining confidentiality and providing excellent customer service.
Essential Responsibilities
New Hire Onboarding & Orientation

• Coordinate the onboarding process from offer acceptance through employee start date.
• Monitor completion of pre-employment requirements, including background checks, drug screens, and onboarding documentation.
• Communicate hiring clearance and onboarding status updates to branch leadership.
• Coordinate employee start dates and onboarding logistics.
• Facilitate the Human Resources portion of new hire orientation via Microsoft Teams.
• Process and maintain Form I-9 documentation in compliance with federal requirements.

Employee Records & HR Administration

• Create, maintain, and audit personnel files and employee records.
• Process employee data changes within Dayforce, including job, compensation, organizational, and personal information updates.
• Ensure employee records are accurate, complete, and maintained in accordance with company policies and applicable regulations.
• Support HR compliance initiatives and recordkeeping requirements.

Employee Support & HR Operations

• Monitor the HR inbox and respond to routine employee and manager inquiries.
• Escalate complex employee relations, benefits, leave of absence, payroll, or compliance matters to appropriate HR team members.
• Provide exceptional customer service while maintaining confidentiality and professionalism.

Compliance & Program Administration

• Administer the quarterly random drug screening program by:
• Requesting random selection lists from the vendor.
• Preparing and distributing chain-of-custody documentation.
• Monitoring test completion and results.
• Maintaining tracking and reporting records.
• Respond to state unemployment claims and requests for separation information.
• Assist with audits, compliance reporting, and other HR-related projects as assigned.

Qualifications
Required Education & Experience

• Bachelor's degree in Business Administration, Human Resources, or a related field required.
• Minimum of one (1) year of Human Resources experience.
• Equivalent combination of education and experience may be considered.

Knowledge, Skills, and Abilities

• Strong attention to detail and organizational skills.
• Ability to effectively manage multiple priorities in a fast-paced environment.
• Demonstrated ability to handle sensitive and confidential information with discretion.
• Excellent verbal and written communication skills.
• Strong customer service and problem-solving abilities.
• Ability to work independently while maintaining a collaborative team approach.
• Proficiency in Microsoft Office Suite, including:
• Excel (intermediate)
• Word (intermediate)
• Outlook (intermediate)
• Adobe Acrobat (intermediate)
• Experience with HRIS systems preferred; Dayforce experience is a plus.

Physical Requirements

• Ability to remain stationary and work at a computer for extended periods.
• Ability to communicate effectively through video conferencing, telephone, and email.
• Occasionally move or lift office materials weighing up to 15 pounds.

Work Environment
This position primarily operates in a professional office environment with frequent use of computers, video conferencing platforms, and standard office equipment.

Helix Traffic Solutions, LLC is an Equal Opportunity Affirmative Action Employer.