What are the responsibilities and job description for the Account Manager - Digital Marketing position at Helium SEO?
Digital Strategy Consultant - Level 2
Helium SEO is hiring an experienced Account Manager to lead digital marketing campaigns for our valued clients in a Digital Strategy Consultant role.
As a Digital Strategy Consultant, you will bring your professionalism, enthusiasm, curiosity, and top-notch communication abilities to foster strong B2B client relationships. Your mission will be to deliver exceptional customer service, manage projects effectively, and achieve outstanding results for your assigned accounts.
Role expectations include:
- Nurture and grow relationships with assigned client accounts to drive retention and expansion of books of business
- Serve as the primary point of contact for clients and provide strategic guidance on their digital marketing efforts
- Analyze and translate complex data into actionable insights for clients
- Proactively plan and execute client campaigns, leveraging internal and external resources for optimal performance
- Ensure an exceptional end-to-end client experience
- Prepare and present professional, detailed monthly reports and presentations
- Lead regular client meetings and status calls
- Collaborate closely with our SEO, SEM, & CRO engineering teams, facilitating direct communication when needed
- Identify and pursue opportunities for account growth and renewal
Required Skills
- 3 years of experience in digital marketing account management
- Experience working in an agency setitng- handling multiple clients across a variety of industries.
- Proven ability to develop and execute successful digital marketing strategies - SEM and SEO. You will have access to experts, but the primary strategy will fall on you.
- Strong background in managing B2B and B2C client relationships and driving account success
- Exceptional organizational skills with a keen eye for detail
- Confident, engaging communication style
- Grace under pressure and the ability to effectively address client concerns
- Results-driven approach with a positive, high-energy attitude
- Ability to thrive in both autonomous and collaborative work environments
- Working knowledge of WordPress, basic HTML, and digital marketing platforms (e.g., Ahrefs, Moz, SEMRush, Google Analytics, Google Ads)
Expectations
The perfect fit will embody our core values:
- Extraordinary Service
- Responsive Communication
- Proactive Problem Solving
- Under-promise and Over-deliver
- Achieve the North Star
You recognize that personal and professional growth is a continuous process. You approach every task with dedication and intensity, always striving to be more efficient. You face challenges head-on, taking ownership, asking for help, and prioritizing the team's success.
Why Helium SEO?
- Competitive salary plus a book of business bonus percentage on top
- Comprehensive benefits package (up to 90% coverage for health, dental, vision, life)
- Hybrid work model- work from home Tuesday and Thursdays
- Simple IRA with employer match
- Unlimited paid time off after 90 days
- Pet-friendly office for those in Cincinnati.
Ready to take the next step in your digital marketing career? Join our tight-knit team and make a real impact for our clients. Apply today!