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Care Team Coordinator

Helio Health
Syracuse, NY Full Time
POSTED ON 6/17/2025 CLOSED ON 7/22/2025

What are the responsibilities and job description for the Care Team Coordinator position at Helio Health?

Overview

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. We’re currently seeking a skilled and compassionate Care Team Coordinator to join our team and support the professional growth, accountability, and clinical integrity of our behavioral health team and the program’s day to day operations.

 

The Care Team Coordinator will work on a Full-Time basis out of Helio Health’s Meadows Certified Community Behavioral Health Outpatient Program Monday–Friday, 8:00am–4:30pm.

 

 

In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive of $8,000 depending on certification or licensure!

 

Pay:  $29.00/hr. to $34.05/hr.

Responsibilities

Key Responsibilities:

 

  • Supervision & Staff Development
    • Provides supervision of program staff, volunteers and student interns.
    • Continuous staff performance evaluation and supervision.
  • Quality Improvement
    • Recommends program standards and measurements for continuous quality improvement.
    • Monitors team/program performance indicators.
    • Manages program resolution and makes suggestions for process
  • Team & Program Support
    • Assist with the development and delivery of Agency and/or Clinic Policy and Protocol.
    • Ensure collaboration across the Multi-Disciplinary Team to ensure the quality of all services meet CCBHC, OMH, OASAS and Agency Standards.
    • Assures program record documentation compliance with agency and regulatory standards.
    • Provides Direct care services, may carry a caseload.

Qualifications

 

  • Advanced or Master CASAC or Qualified Health Professional with NYS Licensure required (LMSW, LMHC, LCSW, LMFT, LCAT)
  • Experience: Minimum three years of clinical experience in an appropriate program setting.
  • Minimum of Bachelor's Degree.  Master's Degree in a related human service field strongly preferred.
  • An equivalent combination of training and experience may be substituted for educational requirements.
  • Skills: Strong interpersonal communication, team leadership, performance evaluation, and organizational development skills
  • Preferred: Experience with quality improvement, program evaluation, and evidence-based treatment implementation

 

 

Our Comprehensive Employee Benefits Package Includes:    

  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

 

 

 

 

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

 

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Salary : $29 - $34

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