What are the responsibilities and job description for the Patient Care Receptionist position at Helendale Dermatology & Medical Spa?
Looking for an upbeat, positive person with previous experience for a busy private medical practice. If you have experience in ModMed/EMA that is a plus!!
SUMMARY: Performs all front desk support duties according to established practice policies and procedures. The Patient Care Representative is the first point of contact patients have with the practice therefore they set the atmosphere that must reflect the level of standards and care that patients expect to receive from the practice.
QUALIFICATIONS:
- Preferred Education: High School diploma or GED.
- Preferred Experience: Previous medical office experience preferred. Previous customer service experience required.
- Special Skills: Preferred experience as per practice specialty, basic keyboarding and computer skills, ability to multi-tasking, strong written and oral communication skills.
- Physical Demands: Prolonged periods of sitting, some standing, walking and some lifting; extensive computer and phone use.
RESPONSIBILITIES & DUTIES:
· Provides secretarial support such as answering telephones, assisting patients checking in and out, scheduling appointments
· Answers telephone calls and directs call to appropriate person; takes messages as needed.
· Monitors reception area and patient flow, notifies patients of delays.
· Prepares patients medical records; utilizes all aspects of electronic medical records.
· Processes referrals daily and insurance verification, including documentation.
· Sorts and distributes incoming and outgoing mail.
· Scanning patient information into the electronic medical record.
· Set up and operation of various office equipment, i.e. computer, copier, fax machine.
· Performs miscellaneous job-related duties as assigned.
· Collect patient copays and payments
WORKING ENVIRONMENT:
Work is normally performed in a typical interior office setting with moderate noise level. Exposure is to the usual medical office hazards and diseases. The practice sees on average 100-130 patients per day.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Office: 2 years (Required)
Work Location: In person
Salary : $19 - $21