Benefits Assistant

Join our Human Resources team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June. Together, we build innovative and useful products that elevate people's lives everywhere, every day. 

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! 

Position: Benefits Assistant

Department: Human Resources 

Work Location: Plano, TX, El Paso, TX, Hybrid (work 3 days onsite)

 

Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations. 

What you will be doing: 

The Benefits Assistant will be an individual contributor reporting to the Senior Manager of Global Well-being. In this role, you’ll play a vital part in supporting our My Total Well-being Team, ensuring associates receive exceptional benefits assistance that reflects our commitment to care and compliance. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values precision and confidentiality.

• Serve as the primary point of contact for associates, providing guidance on benefits enrollment, eligibility, and mid-year changes.
• Counsel associates on Leaves of Absence, including FMLA (state and federal), medical leave, and corporate leave policies.
• Communicate compliance guidelines and ensure proper administration of leave programs.
• Partner with third-party carriers to manage leaves, return-to-work processes, workplace safety incidents, and post-accident drug testing.
• Manage benefit inquiries via My Total Well-being Center calls, ticketing system, and email inbox.
• Review and approve Workday benefit enrollment transactions in line with plan guidelines.
• Process and reconcile benefit deductions, COBRA subsidies, premium payments, and self-billing for carriers.
• Support compliance activities, including QMCSO processing, regulatory reporting, and annual notices.
• Collaborate with internal communications to maintain and update intranet benefit pages.
• Assist with special projects, audits, and reporting to ensure benefit programs remain compliant and efficient.
  
  

 

Skills needed to be successful in this role: 

• Attention to detail and ability to execute tasks accurately and efficiently.
• Strong interpersonal and communication skills, with the ability to explain processes clearly to stakeholders.
• Ability to manage sensitive information with discretion and professionalism.
• Proven capability to handle multiple projects under tight deadlines.
• Working knowledge of HRIS systems, benefits enrollment platforms, and web-based tools.
  
  

Minimum Qualifications: 

• Associate’s degree in related field.
• 2 years’ experience with benefit programs.
• Knowledge of Group Self-Funded plans, Health and Welfare, HIPAA, COBRA, FMLA, ADA, ACA, and Worker's Compensation.
• Some knowledge of pertinent federal and state regulations, filing, and compliance requirements both adopted and pending affecting associate benefit programs, including ERISA, COBRA, FMLA, ADA, ACA, SECTION 125, Medicare, and Social Security.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
• Authorized to work in the United States on a full-time basis.
  
  

 

Preferred Qualifications: 

• Experience working with Workday.
  
  

 

Benefits: Salary Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance. 

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you. 

 

 

For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000.

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.