What are the responsibilities and job description for the Leasing Agent position at Heights of Mt Pleasant?
Job Overview
We are seeking an energetic and motivated Leasing Agent to join our dynamic property management team! In this role, you will be the friendly face and expert resource for prospective tenants, guiding them through the leasing process with enthusiasm and professionalism. Your keen negotiation skills, marketing savvy, and exceptional communication abilities will help fill vacancies quickly while ensuring compliance with fair housing regulations. This paid position offers an exciting opportunity to develop your sales, customer service, and administrative skills within a vibrant real estate environment. If you’re passionate about helping people find their perfect home and thrive in a fast-paced setting, this is the role for you!
Essential Duties and Responsibilities
- Greet and assist prospective residents in person, by phone, and online
- Conduct property tours and showcase apartment features and community amenities
- Respond promptly to leasing inquiries and follow up with prospects
- Process rental applications, background checks, and lease paperwork
- Explain lease terms, policies, and community rules to residents
- Maintain accurate resident and prospect records in property management software
- Coordinate lease renewals and resident retention efforts
- Collect security deposits, application fees, and other required documentation
- Assist with move-in and move-out procedures
- Communicate maintenance requests and follow up on resident concerns
- Help maintain curb appeal and ensure model units are show-ready
- Participate in marketing and outreach efforts, including social media and local events
- Ensure compliance with Fair Housing laws, HUD regulations
- Support office operations and other administrative duties as assigned
Qualifications
- High school diploma or GED required; associate or bachelor’s degree preferred
- Previous leasing, sales, customer service, or property management experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficient with Microsoft Office and property management software
- Professional appearance and positive attitude
- Valid driver’s license and reliable transportation preferred
Preferred Skills
- Sales and closing experience
- Knowledge of Fair Housing regulations
- Experience with Yardi, Entrata, AppFolio, or similar software
- Strong conflict resolution and customer service abilities
Physical Requirements
- Ability to walk the property and climb stairs regularly
- Ability to lift up to 25 pounds occasionally
- Ability to work both indoors and outdoors in varying weather conditions
Work Schedule
- Full-time position
Join us as a Leasing Agent and become a vital part of our team dedicated to connecting people with their ideal homes! Your proactive approach and passion for service will make a lasting impact on our community while advancing your career in real estate.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person