What are the responsibilities and job description for the Claims Manager position at Heidelberg Materials North America?
About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. Our employees are driven by a shared commitment to safety, sustainability, and operational excellence while building the infrastructure that supports communities.
What You'll Be Doing
This role operates in a professional office environment with regular collaboration across teams and locations. The position includes close collaboration with management team, field operations, HR, Safety & Health, legal partners, and external vendors. Heidelberg Materials supports flexible and inclusive work practices while maintaining a strong emphasis on safety, accountability, and teamwork.
What We Offer
Req ID JR10015461
Minimum Pay Rate: 107,480.00
Maximum Pay Rate: 143,306.67
As part of our hiring process, we may use AI-assisted tools to support the screening and evaluation of candidate applications and interviews. These tools help streamline the initial assessment, but all decisions about candidate advancement are made by human recruiters and hiring managers. While technology supports early steps, every interview will be handled by experienced recruiters and hiring managers to provide a personal touch.
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. Our employees are driven by a shared commitment to safety, sustainability, and operational excellence while building the infrastructure that supports communities.
What You'll Be Doing
- Lead the end-to-end management of insurance claims, including general liability, workers’ compensation, and auto claims
- Partner with internal stakeholders, legal counsel, and third-party administrators to ensure timely and effective claim resolution
- Evaluate claim trends and create visibility of claims exposure to improve outcomes
- Develop and maintain claims handling standards, procedures, and performance metrics
- Provide guidance and subject-matter expertise to leaders and frontline teams on claims-related matters
- Oversee litigation strategy and settlement recommendations to manage costs
- Prepare clear reporting and insights for leadership to support informed decision-making
- Drive continuous improvement initiatives across claims management processes
- 5 years minimum of carrier/TPA claims adjusting experience in workers’ compensation
- Cross jurisdictional experience and adjuster licensing
- Demonstrated ability to manage complex claims across multiple lines of coverage
- Strong knowledge of claims administration, risk management, and litigation processes
- Proven capability to collaborate effectively with cross-functional teams and external partners
- Analytical mindset with the ability to interpret data and identify claims trends
- Clear, professional communication skills with the ability to influence and advise leaders
- Sound judgment and decision-making focused on fairness, compliance, and cost control
- High level of integrity, organization, and attention to detail.
This role operates in a professional office environment with regular collaboration across teams and locations. The position includes close collaboration with management team, field operations, HR, Safety & Health, legal partners, and external vendors. Heidelberg Materials supports flexible and inclusive work practices while maintaining a strong emphasis on safety, accountability, and teamwork.
What We Offer
- Competitive base salary
- 401(k) retirement savings plan with an automatic company contribution as well as matching contributions
- Highly competitive benefits programs, including:
- Medical, Dental, and Vision along with Prescription Drug Benefits
- Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
- AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
- Paid Bonding Leave, Paid Vacation based on experience, 40 hours of Paid Sick Leave and 10 Paid Holidays
Req ID JR10015461
Minimum Pay Rate: 107,480.00
Maximum Pay Rate: 143,306.67
As part of our hiring process, we may use AI-assisted tools to support the screening and evaluation of candidate applications and interviews. These tools help streamline the initial assessment, but all decisions about candidate advancement are made by human recruiters and hiring managers. While technology supports early steps, every interview will be handled by experienced recruiters and hiring managers to provide a personal touch.