What are the responsibilities and job description for the Luthier - Orchestra position at Heid Music?
Description
Our luthiers are trusted professionals who take pride in delivering high-quality repairs and maintenance on orchestral string instruments for students, educators, and musicians of all levels.
This is a hands-on role supporting rental inventory, school accounts, and store customers. You’ll work in an in-store repair environment that values craftsmanship, consistency, and service, while contributing directly to the musical success of our community.
What You’ll Do
Store Luthiers work in a retail musical instrument store with a dynamic and customer-focused atmosphere. Luthiers work both independently and collaboratively in a moderately noisy, safety-conscious environment.
Schedule & Compensation
Heid Music is an Equal Opportunity Employer.
Our luthiers are trusted professionals who take pride in delivering high-quality repairs and maintenance on orchestral string instruments for students, educators, and musicians of all levels.
This is a hands-on role supporting rental inventory, school accounts, and store customers. You’ll work in an in-store repair environment that values craftsmanship, consistency, and service, while contributing directly to the musical success of our community.
What You’ll Do
- Perform setup, maintenance, and repair work on orchestral string instruments
- Document all work and customer contact using our software
- Provide accurate and timely repair estimates and appraisals to customers
- Support ongoing partnerships with area schools and music directors, including occasional visits to the schools
- Continually learn and apply best practices for repair techniques and shop safety
- Replenish repair parts and supplies as needed
Store Luthiers work in a retail musical instrument store with a dynamic and customer-focused atmosphere. Luthiers work both independently and collaboratively in a moderately noisy, safety-conscious environment.
Schedule & Compensation
- Store Luthiers work within store operating hours; seasonal workload fluctuations may occur
- Hourly pay bonus opportunities, based on experience and training
- Relocation assistance available for eligible candidates
- Minimum of 2 years of orchestral string instrument repair and setup experience
- Completion of an accredited instrument repair program is preferred but not required
- Strong attention to detail, organization, and commitment to quality
- Employee discount
- Flexible scheduling available for team members
- Health/Vision/Dental and PTO benefits available for full-time team members
- Life insurance and 401k available for all team members
- Company assistance in obtaining and purchasing hand tools
Heid Music is an Equal Opportunity Employer.