Concierge

Job Description:

Responsibilities

• Greet residents and guests
• Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously and efficiently
• Uses alarm panel to respond to residents assists/smoke alarms in emergency situations and communicates the situations to administration also communicates any unusual events, missing items, or alleged thefts
• Coordinates all emergency response efforts, including directing emergency vehicles to the SNF and EL, as well as the IL
• Provide Resident Information Forms. DNR information (from binders) and E-Clinical information (from computer) to paramedics and medical transport companies, as well as internal medical and emergency responders
• Uses two way radio to communicate with various nursing, maintenance and administration staff
• Uses computer for E-Clinical information and various administration duties received by residents and other staff
• Log keys in and out
• Account for residents using the daily census and flipper sheets
• Handle maintenance and housekeeping requests
• Log in packages and notify residents
• Update the daily resident census
• Keep front desk area clean and organized
• Apply postage and transmit fax messages for staff and residents
• Assist residents with proper procedure for sending out dry cleaning
• Anticipates and meets the needs of the residents
• Schedule resident IT appointments & submit monthly log to ED
• Reserve conference rooms using Microsoft Outlook and perform other clerical duties as assigned

Remote Type

Salary Range: