What are the responsibilities and job description for the Service Rep position at HEB?
Responsibilities
Job Summary: As a Service Representative (Parking Lot Attendant), you'll return carts to the Store, perform general clean-up duties, and help Customers, if needed
Key Responsibilities & Essential Functions:
• Sanitation / Stocking:
• Customer Service:
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Knowledge/Skills/Abilities:Company Orientation - Required Basics of Safety - Required Ability to work hard in extreme temperatures - Required Ability to work in a fast-paced environment - Required Ability to work around Customers, staying aware of their needs - Required
Education:
Licenses/Certifications:
Physical Demands & Working Conditions:Frequently stand, walk, bend, kneel, pull, push, stand, reach, squat, and walk Frequently be exposed to extreme (hot, cold), outside temperatures Demonstrate the ability to lift up to 20 lbs While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 9/1/2018
Job Summary: As a Service Representative (Parking Lot Attendant), you'll return carts to the Store, perform general clean-up duties, and help Customers, if needed
Key Responsibilities & Essential Functions:
• Sanitation / Stocking:
- Collects carts from the parking lot
- Removes trash from carts prior to returning to cart storage area
- Cleans / picks up trash and debris from landscaping around the Store
- Maintains a clean environment in the front elevation of the Store
- Cleans, sweeps, mops, dusts, and maintains cleanliness and safety for entire Store
- Does Carts & Parts basket relocation and power-washing basket relocation for department setup
- Performs red basket fill up / retrieval
- Communicates supply needs to Front End Manager
• Customer Service:
- Assists Customers in locating merchandise
- Performs duties with a total Store mindset
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Knowledge/Skills/Abilities:
Education:
Licenses/Certifications:
Physical Demands & Working Conditions:
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 9/1/2018