Floral Manager- Greater Houston Area

Job Summary: As a BLOOMS Manager, you'll lead the Store's BLOOMS team to provide superior customer service, while maintaining the department on a daily basis.

Key Responsibilities & Essential Functions:

Management:

• Spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters
• Designs floral arrangements; regularly performs Representative and Specialist duties
• Plans / coordinates / communicates the Corporate merchandising and marketing plan to the Store plan
• Develops / trains future leaders in the School of Retail Management (SORM)
• Prepares work schedules, orders product, controls inventory, monitors department budget / payroll

Sales / Analytics:

• Orders product to maintain inventory; ensures availability of seasonal items
• Promotes Floral events to maximize sales and profit
• Exhibits passion for product and customer service; drives customer engagement for department
• Achieves gross profit budget by preparing projections / forecasts, controlling inventory, managing / reducing costs, and ensuring the accuracy of invoices

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Age Requirement:

• 18

Work Experience:

• 1 years of experience in department / training or equivalent
• Experience creating floral arrangements
• Experience in leadership / management

Knowledge/Skills/Abilities:

• Knowledge of floral products and tools including types of floral products and their characteristics
• Knowledge of floral availability including peak times, seasonal / logistical components of availability
• Understanding of the relationship between availability to price / cost
• Interpersonal and verbal / written communication skills
• Computer skills, including MS Office (Word, Excel), and H-E-B systems
• Ability to build, motivate, and maintain staff
• Ability to manage multiple priorities and shift focus between tasks

Education:

Licenses/Certifications:

• Completion of School of Retail Management (SORM)
• Food Safety / SRS certification -

Physical Demands & Working Conditions:

• Function in a fast-paced, retail environment
• Continuously stand, walk, bend, reach, kneel, squat, reach overhead, and side to side throughout shift
• Regularly work in cooler environment and in wet conditions
• Occasionally lift and carry 40-50 pounds
• Work extended hours and / or rotating schedules

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 09/01/2013

IND 2022