What are the responsibilities and job description for the Austin 01 (7th/Pleasant Valley) Tortilleria - Food Service Rep - Part time position at HEB?
Job Summary: A Food Service Representative is responsible for providing superior customer service and for preparing, packaging, and merchandising fresh product on a daily basis while maintaining all department and food safety / sanitation standards.
Key Responsibilities & Essential Functions:
- Provides superior customer service
- Prepares, packages, and merchandises fresh product
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products and assists them with selections
- Slices, packages, labels, and rotates products
- Uses suggestive selling techniques to meet customer needs and build department sales
- Scan in items on telxon for production
- Assists in technical areas as needed
- Merchandises product effectively
- Cleans and sanitizes display cases
- Properly handles and maintains the operation of all equipment
- Makes regular announcements to inform customers of products
- Complies with Company Food Safety and Sanitation standards
- Uses the effectively track production and shrink through department processes
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Work Experience:
Knowledge/Skills/Abilities:
- Good Customer Service Skills - Required
- Reading and Writing skills - Required
- Planning and Organizing Skills - Required
- Communication/Interpersonal skills - Required
- Computer systems knowledge (Telxon, ACR, Label Machine) - Required
Education:
- HS Diploma or GED or equivalent - Required
Licenses/Certifications:
- Company Orientation - Required
- Safety Training - Required
Physical Demands & Working Conditions:
- Lift and carry moderately heavy loads up to 50lbs
- Bend, reach, push, pull, kneel and squat
- Regularly exposed to extreme temperatures and wet and/or humid conditions
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last revised: 8/1/2008