What are the responsibilities and job description for the Team Member position at Heavenly Buffaloes?
Heavenly Buffaloes is hiring a versatile, dependable team member for our Raleigh location. This role is a crossover position that supports both front-of-house (order taking & guest experience) and back-of-house (basic kitchen prep & support). Bi-lingual preferred.
If you enjoy talking to people, staying busy, and working as part of a tight-knit team in a fast-paced environment, we’d love to meet you.
Position Overview
You’ll be one of the faces of our restaurant while also helping keep the kitchen running smoothly. This is a great role for someone who likes variety in their shift and takes pride in doing things the right way.
Your ultimate goal is to provide high-quality service and execution that helps us maintain and attract loyal customers.
Front of House Responsibilities
- Greet and assist customers upon entrance
- Take in-person and phone orders accurately
- Answer menu questions and make recommendations
- Maintain a clean and organized ordering area
- Issue bills and accept payments
- Handle complaints or issues with a positive, solutions-oriented attitude
- Communicate clearly with kitchen staff to ensure order accuracy and timeliness
Back of House Responsibilities
- Assist with stocking and setting up kitchen stations
- Prep food (cleaning, cutting ingredients, basic cooking tasks)
- Plate food according to standards and guidance
- Support order flow to ensure accuracy and speed
- Wash dishes, clean utensils, and maintain a clean workspace
- Follow food safety, sanitation, and hygiene standards at all times
What We’re Looking For
- Friendly, positive attitude with strong communication skills
- Comfortable working in a fast-paced environment
- Willingness to jump between FOH and BOH tasks as needed
- Team-oriented mindset and strong work ethic
- Restaurant experience preferred (1 year), but not required for the right person
Job Details
- Job Type: Part-time
- Pay: $12.00 per hour tips
- Shifts: Day and Night availability
- Restaurant Type: Fast-casual
Benefits
- Employee discount
- Flexible scheduling
- Food provided during shifts
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid training
Ability to Relocate:
- Raleigh, NC 27612: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16