Front Office Admin

Front Office Admin

Springdale, Ohio

Job Overview:

Heaven Sent Homes is currently seeking a Front Office Admin who has excellent written and verbal communication skills that allows them to create documents, stay organized, communicate needs, and have positive interactions with visitors and office workers. They are also personable as they are the first point of contact for visitors. Their behavior influences the way office visitors perceive the company. Further, a good Office Assistant has relevant experience and is willing to learn new duties that enable them to complete their job duties efficiently.

The Front Office Admin will report to and be accountable to the Administrative Director and/or Owners.

Hours: Up to 32 hours a week

Responsibilities and Duties (non-exhaustive):

The Front Office Admin will complete tasks including but not limited to: overseeing clerical tasks, such as sorting and sending mail, maintaining and organizing files, welcoming visitors/monitoring the front door, answering phone calls, taking and delivering messages, making appointments, maintaining multiple calendars, ensuring the office runs smoothly, scheduling meetings and sending meeting invites to attendees, labeling tabs, creating new employee and youth binders, providing support by completing tasks for various projects, and maintaining communication with staff to ensure compliance.

Specific Duties (non-exhaustive):

• Update due date forms.
• Maintain RTIS.
• Send monthly and 90-day summaries to case workers.
• Discharge resident.
• Copy receipts monthly.
• Monthly manager Payouts.
• Update resident’s picture yearly.

Facility Responsibilities:

• Organized front of office including applicant room, work room, waiting room, and assistant desk.
• Organized and clean conference room.
• Organized and clean meeting room.

Horizontal and Outside Relationships:

• Administrative Director.
• Owner(s).
• Office Manager.
• House Managers and Supervisors.
• Counties across Ohio.
• All HSH staff including contractors.

The Front Office Admin does not make direct contact with referral agencies, schools, vocational services, or any community resources unless requested to do so by the Director or Owner.

Skills and Qualifications:

• Must be at least 21 years of age.
• High School Diploma/GED is required.
• 6 months of relevant experience.
• Proficient in Google Docs, Google Drive, Outlook, Teams, Google Forms, Word, and Excel/Sheets.
• Flexibility and the ability to prioritize new tasks as they arise.
• Excellent time management and organization.
• Strong communication skills, both verbal and written.
• Personable with exceptional customer service.
• Technologically/computer savvy.
• Learn new tasks quickly and eagerness to learn and help.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Attention to detail and accuracy in performing clerical tasks.
• Strong problem-solving skills and ability to work independently or as part of a team.

Onboarding:

This position includes a 90-day initial onboarding and success period where you’ll receive enhanced support, guided training, regular check-ins, and clear expectations to set you up for long-term success.

*Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 32 per week

Language:

• English (Required)

Work Location: In person

Salary : $18