What are the responsibilities and job description for the Refractive Coordinator position at Heaton Eye Associates?
Job Summary
Providing excellent customer service to our patients while assisting the refractive surgery counselors in educating, counseling, and scheduling refractive patients when needed. Collect, document, and account for all surgical payments (cash, check, credit card, care credit, etc.). Reconcile monthly reports documenting charges, payments, discounts, and credits for all refractive surgery while maintaining positive relationships and interactions with patients, co-workers, professionals with insurance agencies, hospitals, and employers in our community. Responsible for providing individualized and specialized medical care to patients in the Refractive Surgery Center under physician’s orders, following nursing standards, legal aspects of current nurse practice within the state, and the Center’s policies and procedures.
About The Practice
The physicians of Heaton Eye Associates have been serving East Texas’ vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception. Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix® lenses, and Vivity® lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering EVO ICL, another exciting option offering patients freedom from contacts and glasses. Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery as well as state-of-the-art aesthetic services in the area. The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position on information and technology in the rapidly evolving science of ophthalmology reflects our commitment to our patients.
About The Area
Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tagline is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society.
Education
Graduate of an accredited college or university school of nursing
Certifications/Licensures
Registered Nurse in the State of Texas, ACLS, CPR
Experience
Prefer one to two years of perioperative nursing experience.
Acceptable is one to two years of hospital nurse experience.
Primary Job Duties
Providing excellent customer service to our patients while assisting the refractive surgery counselors in educating, counseling, and scheduling refractive patients when needed. Collect, document, and account for all surgical payments (cash, check, credit card, care credit, etc.). Reconcile monthly reports documenting charges, payments, discounts, and credits for all refractive surgery while maintaining positive relationships and interactions with patients, co-workers, professionals with insurance agencies, hospitals, and employers in our community. Responsible for providing individualized and specialized medical care to patients in the Refractive Surgery Center under physician’s orders, following nursing standards, legal aspects of current nurse practice within the state, and the Center’s policies and procedures.
About The Practice
The physicians of Heaton Eye Associates have been serving East Texas’ vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception. Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix® lenses, and Vivity® lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering EVO ICL, another exciting option offering patients freedom from contacts and glasses. Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery as well as state-of-the-art aesthetic services in the area. The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position on information and technology in the rapidly evolving science of ophthalmology reflects our commitment to our patients.
About The Area
Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tagline is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society.
Education
Graduate of an accredited college or university school of nursing
Certifications/Licensures
Registered Nurse in the State of Texas, ACLS, CPR
Experience
Prefer one to two years of perioperative nursing experience.
Acceptable is one to two years of hospital nurse experience.
Primary Job Duties
- Evaluation and complete assessment of patient needs in providing supportive care prior to, during, and after surgery and maintains accurate and complete records
- Competent in pre op, circulator, post op, and call nurse duties
- Communicates pertinent information to co-workers
- Provides a safe environment for the patient to prevent potential injury
- Investigates and intervenes in problem situations, reporting appropriate information to supervisor and documents the same
- Maintains equipment and supplies to include:
- Cleaning and disinfection of equipment
- Operates and troubleshoots specialized equipment and patient monitoring equipment
- Anticipates and assists with maintaining adequate inventory of supplies and medication
- Accountable for administration of drugs using safe medical practices, IV procedures and other therapeutic and diagnostic measures in a safe and accurate manner
- Ensures information signed consent is completed prior to the administration of sedation or treatment of correct operative site
- Functions within the legal limits of the Texas nurse practice act
- Assists others in the safe rendering of patient care
- Assist with orientation and preceptorship
- Completion of competency documentation and ongoing changes in the clinical operations of the facility
- Knowledgeable in current developments in nursing care, evidence-based practice, and general nursing theory and practices
- Use of surgery schedule to guide patient's perioperative experience including timeouts and patient plan of care
- Pre-operative: Pre and day of surgery physical, cognitive, and social assessment of the patient with appropriate actions to render safe and correct surgery, including anesthesia collaborative plan
- Circulator Nurse: As the role in charge of the OR room, coordinates all functions of the team to render safe and correct patient care, and safe environment controls for optimal outcomes
- Post-operative: Oversees the admission to post surgery area and continues to monitor the patient for recovery from anesthetic
- Performance demonstrates accuracy in the nursing process and documentation of such care
- Proficient in reading and writing the English language.
- Proficient in medical terminology.
- Proficient in math calculations, and basic money handling.
- Proficient in computer and printer technology.
- Proficient in computer programs: MS Word, Excel, electronic patient management system[specific to practice]
- Self motivated independent in job responsibility, ability to critically think and process information.
- Physical presentation of neat, professional, well groomed appearance.
- Demonstrate reliability, pleasant attitude, and willingness to work toward an environment of trust and teamwork.
- Communicate professionally verbally, non verbally.
- Communicate effectively with health care team members [Physicians, leadership, peers]
- Speak with respect and compassion toward customers [Patients and significant others, physicians, leadership, peers]
- Comply with patient confidentiality, HIPAA laws, and protected health information.
- Certifications / Licensures: Current TX MA, or LVN Licensure Preferred CPR and/or must obtain CPR
- Experience: 1-year experience working in medical practice/hospital Preferred pre-op and post-op experience
- Education: High School diploma or equivalent, Certified Medical Assistant, LVN Vocation Program or Associate Degree in Nursing
- Affordable Health and Dental
- Vision Care
- Life Insurance
- PTO
- 401K