What are the responsibilities and job description for the Receptionist - State Farm Agent Team Member position at Heather Ladd - State Farm Agent?
Benefits:
Join Our Team at Heather Ladd State Farm – Anacortes!
Are you organized, detail-oriented, and passionate about helping others? Heather Ladd State Farm is seeking a motivated Customer Care Support Specialist to join our team in Anacortes!
Why Heather Ladd State Farm?
We’re more than an insurance agency—we’re a supportive community focused on trust, success, and collaboration. You’ll be part of a dynamic team that makes a difference in our customers’ lives every day, supports one another, and has fun together.
Role Highlights:
Bring your skills, enthusiasm, and drive to a team that values your contributions. Apply today and grow your career with Heather Ladd State Farm – Anacortes!
Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Team members must meet licensing and training requirements.
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
Join Our Team at Heather Ladd State Farm – Anacortes!
Are you organized, detail-oriented, and passionate about helping others? Heather Ladd State Farm is seeking a motivated Customer Care Support Specialist to join our team in Anacortes!
Why Heather Ladd State Farm?
We’re more than an insurance agency—we’re a supportive community focused on trust, success, and collaboration. You’ll be part of a dynamic team that makes a difference in our customers’ lives every day, supports one another, and has fun together.
Role Highlights:
- Build Relationships: Connect with customers and ensure they feel supported.
- Deliver Service: Provide prompt, accurate, and friendly assistance for insurance inquiries, policies, claims, and billing.
- Educate Customers: Help clients understand their insurance options to make informed decisions.
- Grow the Business: Use your communication and customer service skills to help expand our agency.
- Highly organized, detail-oriented, quick learner who enjoys working with people
- Proficient with computer programs (Microsoft Office, CRM systems)
- Previous sales experience preferred (inside/outside sales, retail, or telemarketing)
- Become a licensed professional: Ability to obtain a Property and Casualty License.
- Interest in marketing and promoting products tailored to customer needs
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage with customers, identifying opportunities to offer insurance options.
- Support the team with administrative tasks.
- Supportive, fun team environment
- Competitive salary plus commission/bonus
- Paid time off (vacation, personal, and sick days)
- Opportunities for personal and professional growth
- Career advancement potential
- Community involvement and volunteer opportunities
Bring your skills, enthusiasm, and drive to a team that values your contributions. Apply today and grow your career with Heather Ladd State Farm – Anacortes!
Note: This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Team members must meet licensing and training requirements.