Sales Analyst (Chatt - Jerome Ave)

      Essential Duties:

• Prepare, analyze, and validate various existing reports, dashboards and logs (variance analysis). Create new reports as needed. 
• Create and document detailed business analysis, outlining problems, opportunities and solutions for IPS Sales Dept. Communicate the results. 
• Assist with dept. budgeting and forecasting.
• Planning and monitoring. Strategizing ideas to improve business operations. Identify specific business opportunities.
• Define the business requirements and report them back to the IPS leadership. 
• Heavily involved with the S&OP Process and help facilitate required information for this process.
• Produce and analyze data, statistics and various reports related to the capital equipment market (financial, customer service, operations, transport, market trends, etc.)
• Review capital sales profitability and margins on sales revenue. Maintain cost efficiency. Review labor hours on equipment sales. 
• Monitor and analyze department KPIs and quality data metrics. 
• Assist with project management for selected projects when necessary
• Coordinate with different departmental teams including manufacturing, finance, parts, inventory control, production, and pricing to produce better business outcomes.
• Maintain customer database including shipping addresses, territories and contact name.
• Test business processes and recommend improvements.
• Assist with the creation of standard operating procedures (SOP) for the dept.  Ongoing reviews of business processes and develop optimization strategies. Implement procedures. 
• Must be able to communicate clearly, politely, and professionally via phone, email and face-to-face with Customers, Suppliers, Carriers and the various departments including Parts, Engineering, Purchasing, Accounting, Manufacturing, Parts Warehouse, Shipping and Management.
• May be asked to attend trade shows, conferences, customer schools and visit accounts to increase customer satisfaction and build brand loyalty (could involve multiple day travel domestically).
• Develop and apply Customer Service standards, policies and procedures for the Department.
• Follow company policies and procedures at all times.
• Follow proper safety rules and regulations at all times.
• Perform other duties as assigned.

   Qualifications

•  Bachelor’s degree in Business or related field.
• Graduate degree preferred
• A minimum of 2-4 years of experience in business analysis or related field preferred
• Must be able to speak and write proficiently in English
• Exceptional analytical and conceptual thinking skills
• Strong analytical problem-solving capabilities
• Detail-oriented and being capable of delivering a high level of accuracy
• Prefer some knowledge of asphalt equipment
• Strong computer skills to include MS Word, Excel, PowerPoint, Teams and Windows required.
• Good communication skills, ability to handle and resolve customer complaints required
• Ability to travel.
• Ability to handle multiple tasks at the same time under pressure required.
• Prefer five to ten years of experience in sales 
• Experience working in multiple tasks environment required.
• Must be able to work satisfactorily as a team member. Interpersonal skills required. 
• Must be able to meet regular attendance requirements.
• Good organizational skills required.
• Experience and knowledge of E-Commerce preferred