What are the responsibilities and job description for the Property Manager – Long-Term Rentals (Full-Time, Hybrid) position at Heartwood Furnished Homes?
Company: Heartwood
Location: Columbia, SC (serving the Greater Midlands)
Schedule: Mornings in office; afternoons in the field or work from home
About Heartwood
Heartwood brings hospitality-driven standards to long-term property management across South Carolina's Greater Midlands — Columbia, Irmo, Lexington, Chapin, West Columbia, Cayce, and Forest Acres. We've built our reputation the hard way: 200 properties managed, 600 five-star reviews, and a simple belief that strong communication is the foundation of great property management.
Our long-term rental portfolio is a fastest-growing part of our business, and we intend to grow it fast. We're hiring a Property Manager who wants to help build something — not just maintain a status quo. If you like a fast pace, take ownership without being asked, and genuinely enjoy taking care of both owners and residents, keep reading.
The Role
As a Long-Term Rentals Property Manager, you'll own the day-to-day management of a growing single-family home portfolio. You'll be the point person owners and residents trust — handling leasing, communication, maintenance coordination, and the disciplined follow-through that keeps a growing portfolio running smoothly. Because we're growing quickly, you'll also help shape and tighten the processes that let us grow without dropping the ball.
What You'll Do
- Manage the full lifecycle of long-term single-family rentals: marketing, showings, tenant screening, leasing, renewals, and move-outs
- Be the primary point of contact for owners and residents — responsive, clear, and proactive communication is the job
- Coordinate maintenance and repairs with vendors; schedule and conduct property inspections
- Handle rent collection, delinquency follow-up, and accurate record-keeping
- Manage lease compliance and, when necessary, the eviction process
- Keep owner and resident portals, files, and financial documentation current and accurate
- Help build and improve repeatable processes
- Spend mornings in the office coordinating and communicating; afternoons in the field visiting properties or working remotely
What You Bring
- Hands-on experience managing single-family residential rentals (required) — you've done this work before and can hit the ground running
- Excellent written and verbal communication — you close the loop and keep people informed
- Strong organization and follow-through; comfortable juggling many moving parts without letting things slip
- A calm, solutions-oriented approach to resident issues, maintenance emergencies, and the occasional difficult conversation
- Comfort with property management software, portals, and general tech tools
- A valid SC driver's license and reliable transportation for property visits
- SC property management or real estate license (or willingness to obtain)
Who Thrives at Heartwood
We move fast and hold a high bar. The people who do well here are self-starters who take ownership, communicate proactively, and care about doing right by owners and residents — not just checking boxes. If you want a role where your work visibly grows the business and you're trusted to run your portfolio, you'll fit right in.
The Schedule & Setup
This is a hybrid role designed for someone who values flexibility and focus:
- Mornings: in our office (Columbia area) for coordination, communication, and team collaboration
- Afternoons: out in the field visiting properties, or working from home
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Property management: 3 years (Required)
Location:
- Columbia, SC 29201 (Required)
Ability to Relocate:
- Columbia, SC 29201: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $60,000