Receptionist

Receptionist

Job Summary:
Heartwood Extended Health Care in Tacoma, Washington is seeking a Receptionist to represent the community in receiving residents, staff and the public in a positive, helpful manner.

Essential Functions:

• Directs residents and guests to the appropriate office for assistance, resident room, or activity area as needed.

• Answers the telephone promptly and directs calls to appropriate party, minimizing “holding” time.

• Provides clerical support to all departments, as assigned by supervisor, in a timely and organized manner.

• Copies, collates, and staples materials as requested.

• Provides support to other departments by maintaining files, assist in filing, typing labels, and other office tasks as requested.

• Sorts and distributes incoming mail and processes outgoing mail.

• Maintains strict confidentiality in all matters dealing with personnel, residents, and management issues.

• Ensures that work area is clean, safe, and orderly. 

• Assists with bookkeeping and reporting functions as assigned.

• Accurately maintains payroll for the community.

• Ensures that all employees are paid correctly and timely. 

• Completes new hire paperwork for all new employees.

• Ensures paperwork is completed accurately to company standards. 

• Completes all account payable functions for the community.

• Maintains personnel records, background checks, E-verify and I-9’s for the community.

Education, Licensure, & Experience Requirements:

• High School diploma or equivalent 

Knowledge, Skills & Abilities:

• Ability to read, write, speak and understand English.

• Working knowledge of office machines (copier, fax, phone systems, etc.)

• Good organizational and communication skills.

• Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other facility staff.

• Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.

• The responsibilities of this position involve significant physical activities including standing, lifting (up to 30 pounds unassisted), bending, stooping, pushing, pulling and twisting. 

Benefit Highlights:

• Competitive Wages

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Paid Time Off

Heartwood Extended Health Care
1649 72nd St E, Tacoma, WA 98404, USA

Evergreen Healthcare Group is an Equal Opportunity Employer 

2026 AHCA Bronze Quality Award Recipient

Join a team recognized nationally for its commitment to quality care, leadership development, and continuous improvement.