Day Hab Support Coordinator

Reporting to the Day Habilitation Asst. Director, the Day Hab program support coordinator responsibilities include supervision of assigned Day Habilitation Disabilities Specialist including performance evaluations. Ensure staff action plans, goals and all other plans are implemented with the individuals and that all staff are trained in these plans. Responsible for checking precision care to ensure all required meetings have been held, all timelines have been met and all required documents have been uploaded to Pcare. Ensure all OPWDD/Medicaid requirements/standards for meetings and billing are met.

Primary Responsibilities And Essential Functions Of Position

Program Operations

• Participate in required meetings, including medical, clinical, Day Program, and Life Plan meetings; ensure recommendations are implemented.
• Oversee coordination and follow-up of participants’ needs and goals through ongoing observation in program and community settings, maintaining direct contact to understand behavioral, social, and functional needs.
• Maintain a schedule for semi-annual and annual planning meetings with care managers, team members, families, and other supports. Ensure meeting minutes reflect progress, supports, and updates.
• Ensure staff and individuals are trained and actively implementing goal-related and outcome-based activities across settings, with appropriate supervision and individualized support.
• Review, correct, and approve staff action plans, including goals, outcomes, and community inclusion activities. Certify plans on a semi-annual and annual basis or as needed.
• Ensure each individual has a current Life Plan and related documentation on file and uploaded to Pcare. Ensure case records are maintained quarterly.
• Serve as liaison with families, guardians, and external providers as needed.
• Review and certify monthly summaries, ensuring timely completion and accurate reflection of progress.
• Review behavior plans, medical information, and staff action plans to determine if updates or meetings are needed.
• Ensure timely and accurate collection of service data, including behavioral tracking and community inclusion schedules.
• Complete all reports and documentation on time.
• Ensure individuals are safe, clean, and supported in an appropriate environment. Ensure proper supervision levels and staffing coverage.
• Attend intake and admissions meetings; develop initial staff action plans and ensure ongoing updates with input from all stakeholders.
• Report incidents immediately and assist with required documentation.
• Advocate for program participants.
• Provide and participate in staff training and professional development, maintaining required certifications.
• Provide coverage for other supervisors as assigned and complete additional tasks as needed.
  
  

Documentation and Fiscal

• Secure required documents such as scripts, consent forms, and meeting sign-offs.
• Review Pcare daily to ensure accurate service documentation.
• Create and submit monthly community inclusion calendars.
• Submit monthly reports to QA staff and upload to Pcare.
  
  

Staff Supervision and Development

• Participate in hiring and onboarding of staff. Provide ongoing supervision, including monthly supervision, quarterly observations, annual evaluations, and probationary reviews.
• Review and approve staff evaluations.
  
  

Qualifications

• High School Diploma required; Bachelor's degree from four year college or equivalent preferred.
• Minimum one-year experience working with individuals with developmental disabilities.
• Valid NYS driver's license preferred but not required.
  
  

Benefits

What we offer once YOU join our growing family:

At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more
  
  

Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about Heartshare, please visit our website at www.heartshare.org or follow us on Twitter LinkedIn YouTube Instagram Facebook