Demo

Case Planner

Heartshare
Brooklyn, NY Full Time
POSTED ON 4/23/2026
AVAILABLE BEFORE 5/22/2026
We are seeking a Case Planner to assist each child with obtaining permanency, maintain safety and a healthy well-being, while in care. The Case Planner is responsible for coordinating and monitoring services for clients and is the liaison to ACS and all community resources as they relate to discharge and reunification. As a core member of the team, the Case Planner engages with other disciplines such as outpatient mental health providers, medical providers, school personnel and clinicians.

Primary Responsibilities And Essential Functions Of Position

  • Creates, in partnership with child, biological family and foster family, service plans which address safety, behavioral, educational, psychological and permanency needs.
  • Monitors safety, well-being, and progress against other critical outcomes by facilitating regular casework contacts and by documenting the same in progress notes and other case documentation.
  • Schedules and supervises mandated visits between child and natural family; conducts ongoing required interviews in person with child, natural family and foster family; independently makes all related field visits, to homes, schools, courts, prisons, hospitals and other sites as case may require.
  • Attends weekly, at minimum, supervision with the supervisor to present and discuss case situations and provide update on status of current work; carries out supervisor directions regarding planning and service follow up.
  • Attends all Family Court hearings on assigned cases; provides testimony regarding case status and Agency position; follows up on court directives.
  • Participates actively in Family Team Conferences and other meetings to advance permanency for children and families.
  • Works closely with Integrated Services (Medical, Mental Health and Case Management) to ensure that the medical and mental health needs of children and the biological family, are being monitored appropriately, necessary medical training is being received and provided to foster parents and birth parents, services are being provided according to treatment needs and external collaborations are occurring as needed in order to ensure safety, permanency and wellbeing.
  • Utilizes individual and unit data collected by the city, state, federal and agency data and accountability departments, in order to measure/monitor performance and ensure that all outcomes are being met.

One Time Sign-On Bonus of $2000

Qualifications

  • Bachelor's degree required.
  • Preferred if there is Knowledge of Child Welfare System.
  • Excellent written, oral, organizational, and interpersonal communication skills, and be a collaborative team player.
  • Proficiency in Microsoft Office, including Outlook and Excel.
  • Computer proficient, knowledge of Connections.
  • Ability to work flexible hours - some evenings as needed to meet client needs.
  • Ability to use public transportation to travel throughout New York City or Agency vehicle when available.
  • Bilingual Preferred.

Benefits 

At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: 

  • Rewarding Work in a team environment.
  • Paid vacation, sick, personal days, and holidays.
  • 403(B) retirement plans with employer contribution.
  • Health, dental, vision and life insurance.
  • Employee Assistance Program (EAP).
  • Flexible spending account (Dependent Care, Medical, Parking, and Transit).
  • Employee Appreciation Programs and Events.
  • Tuition Assistance Program.
  • Professional Development opportunities.
  • Wellhub Discount
  • Verizon Wireless Discount.
  • BJs Membership discount.
  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.

About HeartShare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook

HeartShare Human Services of New York | Homepage

HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.

Salary.com Estimation for Case Planner in Brooklyn, NY
$72,253 to $89,731
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Heartshare

  • Heartshare Brooklyn, NY
  • Description The Adult Certified Peer Specialist (NYCPS) uses lived experience of mental health recovery to provide non-clinical, recovery- oriented support... more
  • 15 Days Ago

  • Heartshare Staten Island, NY
  • Initial offers are made at the hourly base rate of $19. Additional compensation may be available after hire based on factors such as driving responsibiliti... more
  • 15 Days Ago

  • Heartshare Staten Island, NY
  • The Youth Counselor works as scheduled in Healing Homes, providing supervision, support and direction to children fostering their positive growth and devel... more
  • Just Posted

  • Heartshare Staten Island, NY
  • Reporting to the Coordinator, the Residence Manager is responsible for the day-to-day operations one residential program serving people with developmental ... more
  • Just Posted


Not the job you're looking for? Here are some other Case Planner jobs in the Brooklyn, NY area that may be a better fit.

  • Good Shepherd Services Bronx, NY
  • The Transitions-Bronx Program is a specialized borough-wide prevention program for families challenged by substance use and/or mental health issues. The Ca... more
  • 1 Day Ago

  • Children's Aid Bronx, NY
  • $27.47 to $30.22 / hour Position Summary The Case Planner works collaboratively with therapists, education specialists, and social workers to manage a case... more
  • 1 Day Ago

AI Assistant is available now!

Feel free to start your new journey!