What are the responsibilities and job description for the Unit Supervisor position at HEARTSHARE HUMAN SERVICES OF NEW YORK?
HeartShare St. Vincent’s Services (HSVS) Enhanced Family Foster Care (EFFC) program seeks a Unit Supervisor for its Brooklyn location office to build and lead a strong team that provides and coordinates excellent quality care, and healing to children, and ensures that every one of the children on the caseload is living a nurturing, safe, and permanent family as quickly as possible. The Unit Supervisor will be under the direction of the Director of Foster Care.
Essential Functions and Primary Responsibilities of Position:
- Provides coaching and support to staff to reinforce quality case practice.
- Responsible for completing and submitting staff evaluations; resolve and address staff issues; participate in hiring, disciplinary actions.
- Provides formal and informal supportive, programmatic and clinical supervision to each team member; holds formal individual supervision weekly and team meetings on a monthly basis.
- Holds staff accountable for strong performance.
- Ensures appropriate record-keeping including supervisory records.
- Responds to case emergencies (after hours when necessary).
- Must have excellent customer service skills.
- Must be able to collaborate across programs.
- Ensure the safety and well-being of children.
- When necessary, conduct home visits, school visits, and attend court hearings.
- Attend internal and external training and apply newly gained knowledge in providing service.
- Participate in on-call rotation for after-hours emergencies to ensure 24/7 emergency coverage for families.
- Must uphold the agency Mission and Values at all times.
- Review all Progress Notes, Court Reports, correspondence and other documentation, ensuring quality and timely submission.
- Responsible for ensuring the timely and accurate submission of all forms and documents required by ACS and NYF. Ensures adherence to all city and state mandates, including documentation of necessary contacts by Case Planner.
- Facilitates family team conferences as a back-up.
- Performs all other duties as assigned within scope of practice.
- Master's degree required.
- Experience in child welfare/case management strongly preferred.
- Must have a minimum of two to five years of supervisory and/or managerial experience in a relevant field.
- Familiarity with Administration for Children Services (ACS), Office of Children Family Services (OCFS), Department of Youth & Community Development (DYCD), and other relevant municipal and state agencies preferred.
- Must maintain a broad knowledge of basic principles, concepts, and methodology of social work as acquired through professional experience.
- Ability to teach, train, and coach team members.
- Ability to work flexible hours - some evenings to support staff needs.
- Excellent verbal and written communication skills.
- Ability to work under stress or in a fast-paced environment.
- Ability to work independently and exercise a high level of confidentiality
- Computer and typing skills sufficient to perform essential job functions; knowledge of Microsoft Word and Connection highly preferred.
- Driver’s license is preferred (Note: selected candidates will be required to complete a safety training course prior to use of an agency vehicle. As candidates will not use personal vehicles for organization-related driving.
Benefits
At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:
- Rewarding Work in a team environment.
- Paid vacation, sick, personal days, and holidays.
- 403(B) retirement plans with employer contribution.
- Health, dental, vision and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending account (Dependent Care, Medical, Parking, and Transit).
- Employee Appreciation Programs and Events.
- Tuition Assistance Program.
- Professional Development opportunities.
- Wellhub Discount
- Verizon Wireless Discount.
- BJs Membership discount.
- Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.
HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.
About HeartShare
Who WE ARE:
For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook
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Salary : $70,000 - $72,000