What are the responsibilities and job description for the Director of Foster Care position at HEARTSHARE HUMAN SERVICES OF NEW YORK?
We are seeking a trauma-informed Division Director to lead our Enhanced Family Foster Care (EFFC) program located in Brooklyn. This leadership role is responsible for the overall management and clinical oversight of services provided to a population of over 280 children and youth, many of whom present with complex needs.
The Division Director will ensure that all services align with the agency’s mission, values, and commitment to trauma-informed care. This role provides direct supervision to an intimate, multi-disciplinary team, including: 3 Unit Supervisors, Floating Case Planner and Case Planners.
The Division Director will work collaboratively with internal departments and external partners to ensure program quality, regulatory compliance, and positive outcomes for children and families. This position requires strong leadership, clinical insight, and the ability to foster a supportive and accountable team culture.
Primary Responsibilities and Essential Functions of Position:
- Monitor and ensure timely and effective completion of Treatment Team Meetings (TTMs) for all applicable cases.
- Develop & implement strategies to maintain compliance with quality outcomes for Progress Motes, Family Assessment Service Plans, Preparing Youth for Adulthood, Permanency Hearing Reports, Incident reporting, and Family Team Conferences, etc.
- Conduct random systems review to assess for child safety, risk, and ensure that documentation is consistent with agency and stakeholders standards (OCFS & ACS).
- Work collaboratively with the leadership and the Data and Accountability (DAA) team to improve the administrative functions necessary to increase the PAMS/Score outcomes in the areas of safety, permanency, and wellbeing.
- Cultivate and maintain positive professional relationships with all community stakeholders, facilitating regular communication with stakeholders and advising feedback to improve processes/services.
- Participate in agency-wide training, and internal/external meetings with stakeholders.
- Actively manage weekly census and assignment of new cases.
- Review incident reports and manage time sensitive incidents through appropriate communication channels.
- Provide scheduled weekly supervision to direct reports to ensure all deliverables are being met.
- Evaluate staff performance, accurately assessing strengths and professional development areas.
- Ensure staff receives required hours of professional development training annually. Conduct ongoing assessment of training needs and modify as needed.
- Hire, Train and retain staff to for the positions required within the Division. In the absence of a supervisor, provide coverage support.
- Lead preparation and response to medical audits, ensuring documentation and processes meet quality assurance and compliance standards.
- Participate in the 24hr on call rotation schedule.
Qualifications:
- Master's degree in social work or a related human services field is required.
- Minimum of 4 years' experience in child welfare, preferably in foster care required.
- Minimum of two (2) years of supervisory/managerial experience required.
- Ability to travel within all 5 NYC boroughs and willingness to travel outside of the five boroughs (Long Island).
- Preferable familiarity with OCFS/ACS regulations, & Family Court.
- Proficiency in Microsoft Outlook/Office, and preferably knowledge with Connections, CARA, and Safe Measures.
- Excellent strategic/critical thinking skills, leadership skills, and written/verbal communication skills, with keeping attention to detail.
- Ability to manage deadlines and handling crisis.
- Willingness and demonstrated capacity to teach, train, and effectively manage/lead a team.
- Integrity, driven, and willingness to work with children, youth families, foster families and team-oriented setting.
Benefits
At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:
- Rewarding Work in a team environment.
- Paid vacation, sick, personal days, and holidays.
- 403(B) retirement plans with employer contribution.
- Health, dental, vision and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending account (Dependent Care, Medical, Parking, and Transit).
- Employee Appreciation Programs and Events.
- Tuition Assistance Program.
- Professional Development opportunities.
- Wellhub Discount
- Verizon Wireless Discount.
- BJs Membership discount.
- Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more
HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.
About Heartshare
Who WE ARE:
For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook
HeartShare Human Services of New York | Homepage
HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.
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Salary : $90,000