What are the responsibilities and job description for the Operations and Development Coordinator position at Hearts to Homes?
Operations & Development Coordinator
Organization: Hearts to Homes Furnishings, Inc.
Location: Primarily Remote (Headquartered in Westchester, NY) Position Type: Part-Time, 20 hours per week
About Us
Hearts to Homes empowers young adults aging out of foster care by transforming empty apartments into fully furnished homes. Our mission is to increase stability, reduce the risk of homelessness and incarceration, and break cycles of multi-generational foster care involvement. As a New York–based 501(c)(3), we rely on strong donor partnerships, efficient systems, and streamlined operations to serve young adults transitioning to independence.
Job Summary
The Operations & Development Coordinator strengthens the organization’s internal infrastructure by supporting technology-driven operational systems, development functions, and administrative processes.
This role does not manage donor relationships or solicit funding — those responsibilities remain with the Executive Director. Instead, the Coordinator keeps the development engine running smoothly behind the scenes through data management, reporting, digital tools, and operational support.
The ideal candidate is organized, tech-savvy, and comfortable balancing administrative tasks with development operations.
Key Responsibilities
Operations & Administrative Support
- Prepare agendas, compile materials, and coordinate logistics for Development and Marketing Committee meetings.
- Track and follow up on the Executive Director's action items.
- Draft internal communications, meeting summaries, and operational correspondence.
- Assist with general administrative tasks such as scheduling, data entry, vendor coordination, and maintaining organizational records.
- Support preparation of board presentations and meeting logistics as needed.
- Assist with operational processes that strengthen organizational efficiency and documentation.
Development Operations & Technology Support
- Maintain accurate donor and gift records in donor management systems (e.g., Donor Perfect) to ensure data integrity and timely updates.
- Generate acknowledgment letters and emails based on templates and donor activity.
- Produce reports on fundraising activity, donor trends, and campaign performance for the Executive Director and Board committees.
- Research and prepare Foundation proposals, including budget preparation
- Prepare grant reports in collaboration/supervision of the Executive Director
- Support digital fundraising and marketing efforts by segmenting email lists for specific campaigns, preparing targeted outreach groups, and tracking engagement metrics to inform strategy.
- Partner with the Executive Director and the social media content group to coordinate messaging, share data insights, and ensure alignment between email campaigns, social media content, and overall development goals.
- Assist with grant administration by organizing documents, tracking deadlines, and preparing background materials (the Executive Director manages relationships and writes proposals).
- Maintain organized digital files for development, grants, and donor communications.
- Support event logistics through data pulls and preparation of materials as needed by event chairpersons.
Qualifications
Experience
- Minimum of 3 years of experience in development operations, nonprofit administration, or related support roles.
Skills
- Strong written and verbal communication skills.
- Proficiency in data management, reporting, and administrative coordination.
- Ability to manage multiple projects and deadlines with accuracy and professionalism.
Technical Skills
- Familiarity with donor management software (e.g., Donor Perfect) preferred.
- Proficiency with Microsoft Office and SharePoint.
- Comfortable learning new digital tools and platforms.
- Willingness to complete Donor Perfect training modules if not already familiar.
Attributes
- Highly organized, detail-oriented, and proactive.
- Strong interpersonal skills and the ability to work independently and collaboratively.
- Comfortable supporting senior leadership and handling confidential information.
Work Schedule
- Hours: 20 hours per week
- Schedule: Flexible; some evening work may be required for events or donor meetings
- Location: Primarily remote, with occasional in-person meetings in Westchester during onboarding
Compensation
- Salary: $50/hour
- Benefits: 40 hours paid vacation per year
How to Apply
Interested candidates should submit a resume, a cover letter detailing relevant experience, and contact information for at least two professional references to Anthony Sabia (HR@heartstohomes.org). Applications will be accepted until April 24, 2026.
Hearts to Homes is an equal opportunity employer and encourages applications from individuals of all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $50