What are the responsibilities and job description for the Dental Assistant position at Heartland Dental?
Join Suffolk Complete Dental Care—Full-Time Experienced Dental Assistant Career Opportunity! Apply Today & Make Patients Smile Every Day!
Role Offers:
✅ No Nights or Weekends – Enjoy a healthy work-life balance
✅ Full Benefits Package – Including health insurance, retirement plans & PTO
✅ Quarterly Bonus Potential – Rewarding hard work & dedication
✅ Dental Assistant Academy Training & CE classes included – We invest in your growth!
Suffolk Complete Dental Care, a Heartland Dental Supported Practice, and a "Growing Patient-Focused Doctor Office" is looking for an Experienced Dental Assistant to join our team.
As a Dental Assistant, you’ll enjoy state of the art technology while being surrounded by camaraderie and support. This is where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.
About Suffolk Complete Dental Care:
Suffolk Complete Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.
- Join a 10 person team that thrives on collaboration, communication and community
- Office is a fun, goal-oriented, energetic team
- Office Location: 6255 College Drive, Suite E, Suffolk, VA 23455
- Expected Work Hours: Monday-Thursday, 8:00am-5:00pm (Hours Subject to Change)
Fun Facts About Office:
*Celebrate Successes & Goal Achievements
*Celebrate Birthdays & Anniversaries
*Have Team Outings
*Involved in the Community
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Dental Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.
What You’ll Gain:
- Career Stability & Growth: Join a secure company with over 25 years of industry-leading experienced an unlimited opportunities for advance.
- Comprehensive Benefits: Health, Dental & Vision Insurance, College Savings & Retirement Savings Plans, 6 paid holidays, and paid time off (PTO).
- Trainining & Development: Front-loaded education and training to help you grow and reach your full potential from day one; Heartland Dental University & CE Classes
- Flexible Pay Access: Enjoy the convenience of on-demand Daily Pay to access your earnings when you need them.
- Bonus Potential: Employee Referral & Quarterly Bonus
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
More about the role:
- Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment
- Conduct a thorough review of the patient’s health history in order to provide quality care
- Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
- Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act
- Utilize Dentrix for patient scheduling and record keeping
- Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
- Manage supply and inventory levels, as well as place and expedite orders as needed
- Partner with the providers and team to implement Heartland Dental systems and maximize office workflow
Minimum Qualifications:
Education & Certifications:
- High School Diploma/GED
- State Issued Dental Assistant Permit & X-Ray Credentials
- 1 year of Dental Assistant experience
- Dentrix or other dental software experience
Compliance & Confidentiality:
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Dental Knowledge, Software & Experience:
- Working knowledge of dental procedures and terminology
- Microsoft Office Suite experience
Business & Professional Skills:
- Experience working in a fast-paced and customer-centric environment
- Strong communication, organization, and multitasking abilities
- Adaptable to changing workflows and team dynamics
- Detail-oriented with a proactive approach to problem-solving
- Excellent communication, organizational, and multi-tasking skills
Team & Culture Fit:
- Collabroative team player who thrives in supportive, family-like environments
- Dedicated, dependable with a positive attitude and sefvice-oriented mindset
Physical Requirements:
- Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting and standing
- Must be able to lift and carry up to 45 pounds at times
- Availability to attend virtual training sessions (or in-person) periodically throughout the year
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,850 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
