What are the responsibilities and job description for the Traveling Teller position at Heartland Credit Union (Kansas)?
Heartland Credit Union is looking for a full-time Traveling Teller to work at our branch in Wichita. If you are a positive, friendly, and motivated individual who enjoys customer service and sales, then this is for you. Heartland's training is top-notch, and this position provides a great opportunity to gain experience in the financial services field and be a part of a growing company!
ABOUT HEARTLAND
Heartland Credit Union is not-for-profit financial institution that has provided exceptional member service for over 75 years by delivering solutions, earning trust, and building relationships! As we continue to grow, we need great talent like you to be a part of our team and culture. HCU locations in Kansas include Wichita, Hutchinson, Newton, Haven, Hays, and Ness City. Learn more about Heartland Credit Union by going to www.hcu.coop.
WORK DETAILS
This person will be assigned to a branch each day based on staffing needs and will travel frequently to all branches including Hutchinson, Haven, Newton and Wichita. The home branch will be located at 12021 East Kellogg Dr. in Wichita.
Must be available to work 36-40 hours, from 7:45a.m. - 5:45p.m. Monday - Thursday, 7:45 a.m. - 6:15 p.m. Friday and 8:45 a.m. - 12:15 p.m. on Saturdays. Will work rotating Saturdays.
NO Evenings or Sundays!!
RESPONSIBILITIES FOR TELLER POSITION
The successful candidate will be responsible for the following activities:
- Greets customers entering the branch, directs them to the correct staff member for assistance and provides assistance with ATM usage, coin counting machine, safety deposit boxes and other branch services.
- Responsible for providing excellent customer service while performing a variety of paying and receiving functions including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
- Verifies cash totals and balances each day's transactions.
- Educate members of credit union products and services.
- Balances ATM machines, coin counters, and cash dispensing/recycling machines in a timely and accurate manner.
- Ensures members are promptly and professionally served.
- Attends meetings and training sessions as required.
- Provides superior service to our members.
- Proactively support and advance HCU's brand platform.
- Performs all other duties as assigned.
REQUIREMENTS FOR TELLER POSITION
- High school graduate or equivalent.
- Previous customer service and cash handling experience preferred.
- Experience working in a financial institution is helpful but not required.
- Proficient with technology and variety of software including MS Office: Word, Excel and Outlook.
- Well organized and attentive to detail
- Excellent communication skills.
- Ability to move 30 lbs. occasionally and/or up to 10 lbs. frequently.
- Stationary for extended periods of time.
BENEFITS
BCBS Health and Dental Insurance; Paid Life and LTD Insurance; 401(k) Plan; Paid Vacation and Holidays; Wellness Program; Small friendly work environment; Opportunity for advancement
EOE: race, color, religion, sex, national origin, disability, protected veterans.