What are the responsibilities and job description for the All positions position at Heartland Chrysler Dodge Jeep Ram?
Company Description Heartland Chrysler Dodge Jeep Ram is a full-service car dealership located in Excelsior Springs, Missouri, serving customers throughout the Kansas City metro area. The dealership offers new Chrysler, Dodge, Jeep, and Ram vehicles, as well as a wide selection of domestic and import pre-owned vehicles. Heartland CDJR also provides comprehensive Service and Parts Departments to support ongoing vehicle maintenance and repairs. As part of the Roberts Auto Group, Heartland CDJR benefits from more than 75 years of trusted automotive experience in the KC region, with a strong focus on customer satisfaction and long-term relationships.
Role Description This is a full-time, on-site role based in the greater Kansas City, MO area, supporting various positions across sales, service, parts, and dealership operations. Team members may assist customers with vehicle selection, test drives, financing options, and product education, ensuring a positive and informed buying experience. Service and parts roles may include scheduling appointments, coordinating repair orders, supporting technicians, managing inventory, and helping guests with maintenance and parts needs. Administrative and support positions may involve handling paperwork, data entry, payment processing, and general office tasks to keep the dealership running smoothly. All positions work collaboratively to maintain a welcoming environment and uphold Heartland CDJR’s commitment to professional, friendly, and ethical service.
Qualifications
- Candidates should possess strong customer service and communication skills, with the ability to interact professionally with a diverse range of guests.
- Candidates should possess basic sales, negotiation, and relationship-building skills, with an interest in helping customers find the right vehicle or service solutions.
- Candidates should possess organizational and time-management skills, including attention to detail and the ability to handle multiple tasks in a fast-paced environment.
- Candidates should possess general computer literacy and comfort with dealership systems, email, and standard office software.
- Candidates should possess reliability, a strong work ethic, and a willingness to learn dealership processes, automotive products, and compliance requirements.
- Previous automotive, retail, customer service, or sales experience is beneficial but not required for all roles; training may be provided.
- Ability to work on-site during standard dealership hours, including possible evenings and weekends as needed.
- High school diploma or equivalent preferred; additional education or certifications in automotive, business, or related fields are a plus.