What are the responsibilities and job description for the Volunteer Coordinator position at Heartland CASA?
Job Description: Volunteer Coordinator
Position Overview
Heartland CASA is seeking a dedicated, organized, and passionate Volunteer Coordinator to oversee, train, and support our vital volunteer advocates. Operating out of our Grand Island, NE office, you will serve as the primary lifeline for volunteers as they navigate the child welfare and court systems. This role combines hands-on mentorship, community training, and essential data management to ensure every child served by our program has a powerful voice in court.
Job Details
● Type: Full-Time
● Compensation: starting at 18.00 depending on qualifications
● Location: 506 W 3rd St. Grand Island NE
● Travel & Events: Regular travel required throughout all four counties served by Heartland CASA (Hall, Howard, Hamilton and Merrick). Attendance at the annual CASA Conference, partner meetings, and various community events is required. Mileage is reimbursed at the standard federal rate.
● Schedule Expectations: General daytime hours, but occasional evenings, fundraisers, and weekend events are required.
● Benefits:
○ Paid Holidays & Paid Time Off (PTO)
○ Health Insurance Support: A recurring stipend is provided to put toward a health insurance program of your choosing.
○ Reimbursed mileage for program travel.
Core Responsibilities
● Volunteer Training & Education: Recruit, onboard, and train new volunteer advocates using the standard CASA curriculum; track and ensure current volunteers complete annual continuing education requirements.
● Advocate Support & Supervision: Hold monthly meetings with volunteer advocates to review case progress, provide guidance, and offer emotional/strategic support.
● Court Coordination: Attend juvenile court hearings alongside volunteer advocates to offer guidance and ensure professional representation of the child's best interests.
● Data & Compliance Management: Master the CASA Manager software; input, update, and maintain weekly data with high accuracy.
● Manages & Stratagize: Designs the social media and editorial calendar, reviews the Assistant's work.
● Reporting & Communications: Compile comprehensive monthly reports regarding volunteer activity and case metrics for the Executive Director and Board of Directors; design and distribute regular community/volunteer newsletters.
● Program Operations: Execute various additional crucial operational responsibilities to support the growth and health of the organization.
Qualifications:
● Education & Experience: Bachelor’s degree in social work, criminal justice, human services, or a related field is preferred but not required. In lieu of a degree, extensive hands-on experience in human services, criminal justice, or a closely related fi eld is required.
● Core Professional Attributes:
○ Must possess an exceptional level of trustworthiness and personal integrity to handle highly sensitive, confidential child welfare information.
○ Proven ability to work with complete independence and manage your own schedule effectively.
○ Comfort with conflict resolution and navigating tense or emotionally charged situations with professionalism.
○ A natural ability to build strong, collaborative relationships with diverse populations and various types of people (volunteers, court officials, families, and community partners).
● Skills: Excellent public speaking and training abilities; strong written communication skills for reporting, social media and newsletters.
● Technical Proficiency: Comfort learning and managing database software (CASA Manager) and proficiency in Microsoft Office applications.
● Requirements: Valid driver’s license, active auto insurance, reliable personal transportation, and ability to pass comprehensive criminal background and child abuse registry checks.
How to Apply
Interested candidates should submit a resume and cover letter to aburton@heartlandcasa.org with the subject line "Volunteer Coordinator Application." Applications will be reviewed on a rolling basis until the position is filled.
Pay: From $18.00 per hour
Expected hours: 32.0 per week
Benefits:
- 401(k)
- 401(k) matching
Work Location: In person
Salary : $18