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HLA Dispatch/Communications

HEARTLAND AMBULANCE SERVICE LLC
Clarksville, IN Full Time
POSTED ON 12/27/2025
AVAILABLE BEFORE 2/26/2026

Job Title: 911 & IFT Dispatcher
Location: Indiana | Employment: Contract

Job Description:
We are seeking a calm, organized Dispatcher to handle 911 emergencies and interfacility transport (IFT) calls. You will coordinate EMS units, communicate with hospitals and field personnel, and ensure timely, efficient responses. Key responsibilities include:

  • Receiving and prioritizing 911 and IFT calls

  • Dispatching EMS units and monitoring their status

  • Communicating with hospitals, patients, and field personnel

  • Maintaining accurate records of all calls and activities

  • Following EMS dispatch protocols and procedures

Qualifications:
  • High school diploma or equivalent

  • Previous 911 or EMS dispatch experience preferred

  • Excellent communication and multitasking skills

  • Familiarity with CAD systems and medical terminology a plus

  • Ability to work rotating shifts, nights, weekends, and holidays

    Physical Requirements:

  • Ability to sit for extended periods while monitoring communications systems.

  • Capability to handle high-stress situations calmly and effectively.

Salary : $17

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