What are the responsibilities and job description for the Case Manager, PHP/IOP position at HearthWell Recovery?
Overview
HearthWell Recovery is a Partial Hospitalization (PHP) and Intensive Outpatient (IOP) treatment center in Dover, NH, serving adults with substance use disorders and co-occurring mental health conditions. We're a collaborative, client-centered team that believes recovery is possible and that people do best when they feel seen, supported, and connected.
We're looking for a compassionate, organized Case Manager to join our clinical team. You'll be a key point of support for clients throughout their time in our PHP and IOP programs, helping them navigate treatment, stabilize their lives, and build a solid plan for lasting recovery. You will also facilitate one to two groups per day.
Responsibilities
- Complete client intakes and assist with assessments, treatment planning, and ongoing documentation
- Provide case management and care coordination for clients with substance use and co-occurring mental health needs
- Connect clients with community resources such as housing, transportation, benefits, employment, medical care, and recovery supports
- Coordinate with clinicians, medical providers, and outside agencies to support continuity of care
- Support clients through transitions between levels of care and develop discharge and aftercare plans
- Facilitate approximately one group per day, and occasionally two, on topics such as [relapse prevention, life skills, coping skills, psychoeducation]
- Maintain timely, accurate, and compliant documentation
- Participate in team meetings, case consultation, and supervision
Experience
- Experience in case management, social services, or behavioral health, ideally in a substance use treatment setting
- Comfort facilitating groups and engaging with clients in a warm, nonjudgmental way
- Knowledge of the recovery landscape and community resources in the Seacoast/Strafford County area (a plus)
- Strong organization, communication, and documentation skills
- Ability to work well on a multidisciplinary team
- Lived experience in recovery is valued but not required
- Certification in recovery support or a related field preferred (e.g., CRSW)
Join us to be part of a dedicated team committed to delivering compassionate, comprehensive case management that transforms lives through expert clinical support and community engagement!
Pay: From $20.00 per hour
Expected hours: 30.0 per week
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $20