What are the responsibilities and job description for the Marketing Operations Manager position at Hearth & Home Technologies, LLC?
Hearth & Home Technologies is looking for a Marketing Operations Manager to join our Marketing Department in our Fireplace Business Unit in Lakeville, MN.
This is a hybrid position (4 days in office and 1 day remote).
We are the nation’s leading manufacturer and supplier of hearth products, including a wide variety of gas, electric, wood and pellet burning fireplaces, inserts, stoves, and accessories. Headquartered in Lakeville, Minnesota, with distribution around the world, our innovative approach is supported by a business unit structure that allows us to develop and market products with a strong focus on customers’ needs. Since 1996, we’ve been dedicated to connecting people through the warmth and comfort of our hearth products.
The Fireplaces Business Unit is one of our key business units within Hearth & Home Technologies, featuring leading brands such as Heat & Glo, Majestic, Heatilator, and more. This business unit is dedicated to advancing fireplace technology and design, reflecting our commitment to exceptional quality and comfort.
- Vendor Management: Build, evaluate, and optimize a high-performing network of external creative and technical partners
- Financial Oversight: Manage vendor contracts, budgets, scopes of work, and billing processes efficiently
- Tech Administration: Own, optimize, and manage licenses for core creative and project management tools
- Production Leadership: Plan and execute photo and video shoots, including budget and logistics management
- Event Logistics: Support planning, budgeting, vendor selection, and on-site execution for experiential brand events
- Cross-Functional Alignment: Partner with Product, Sales, and Brand teams to streamline creative workflows and assets
- Hands-on Creative: Provide backup design and video editing support to maintain project quality and momentum
- Team Leadership: Guide, mentor, and foster accountability within a team of Project and Event Managers
- Bachelor’s degree or equivalent combination of education and experience.
- 4 years of experience in creative operations, production, or a related field
- Proven experience managing external vendors, contracts, budgets, and production logistics
- Strong understanding of creative workflows across print, digital, and multimedia
- Proven experience managing, developing, coaching, and mentoring direct reports
- Competency in core creative production tools and platforms.
- Excellent cross-functional collaboration, stakeholder management, and communication skills
- Direct experience supporting trade shows, events, or experiential marketing.
- Deep familiarity with project management systems and design software
- Demonstrated ability to manage shifting priorities with a hands on, solution-oriented mindset
- Experience in project management tools (i.e. Jira, Wrike, Workfront, etc.) and data asset management (i.e. Bynder)