What are the responsibilities and job description for the HR Generalist position at Heart to Heart?
JOB DESCRIPTION
The HR Generalist position with Heart to Heart is a role designed to manage the full lifecycle of the employee experience while strategically expanding the agency’s service capabilities. This position ensures that Heart to Heart
Health and Wellness has the clinical talent and regulatory framework to deliver the needed services to our clients.
JOB DUTIES
- Source, hire, and onboard qualified clinical and operational staff
- Oversee all internal HR systems, ensuring personal information and credentials for all
staff are accurate and up to date. - Collaborate with the Clinical Director to ensure that HR policies support the high-
productivity standards required for community-based services. - Create and maintain employee handbooks and clinical protocols that reflect the
agency's evolving mission and diverse service offerings. - Develop training programs and performance reviews that prepare the workforce for
new service delivery models and ensure high retention. - Ensure all HR and growth initiatives comply with agency, funder, and state standards.
- Provide guidance to leadership on staff-related crisis management and internal
stabilization as needed. - Assist with all audits and regulatory compliance reviews from governing bodies and agency partners.
QUALIFICATIONS
- (Preferred) Bachelor’s Degree in Human Resources, Business Administration, or
Healthcare Management - Proven track record in organizational development or HR leadership within a behavioral health setting
- Deep understanding of the Ohio mental health landscape
- Excellent oral and written communication skills for both internal staff management and external community collaboration
- Advanced proficiency in Microsoft Office Suite and HRIS/Internal systems
- Valid driver’s license, reliable transportation, and the ability to work a flexible schedule to meet organizational growth needs