Human Resources Generalist

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned:

Recruitment & Onboarding

Assist with posting job openings across various platforms and conducting resume screenings.

Coordinate interviews, communicate with applicants, and support the hiring workflow.

Prepare new-hire paperwork, assist with new employee orientation, and maintain onboarding materials

HR Administration

Maintain digital and physical employee files in compliance with organizational policies and legal requirements.

Assist with HR communications, such as announcements, reminders, or updates to staff.

Support routine HR tasks such as employment verifications, data entry, and processing employee changes.

Employee Support

Serve as a helpful point of contact for employees regarding HR-related questions.

Provide guidance on basic policies, procedures, and resource access.

Assist in employee engagement initiatives such as recognition programs or staff events.

Benefits & Leave Support

Help employees navigate benefits enrollment and direct them to appropriate resources.

Assist HR team members with documenting and tracking FMLA, ADA, and other leave requests.

HRIS & Reporting

Enter and update employee data in the HRIS system accurately and promptly.

Generate simple HR reports or summaries as needed.

Compliance & Training Support

Help track and schedule compliance training, performance evaluations, and policy acknowledgments.

Ensure HR practices follow federal, state, and local regulations through accurate recordkeeping and documentation.

Other/General Responsibilities

Promotes the general goals and objectives of Heart of Texas Goodwill

Maintains positive, team atmosphere and relations with peers and other departments

Suggests changes in working conditions to increase efficiency of departments

Attends scheduled trainings

Represents the company in the community in a positive, professional fashion

Maintains strictest confidentiality in all aspects of the work.

Assists in other departments, as needed.

Provide relief to other staff members as assigned.

Other duties as assigned.

SUPERVISORY DUTIES:

Supervises HR personnel including coordinators, specialists, and clerks.

LEADERSHIP COMPETENCIES:

Leadership Competency

Team, Departmental, Corporate Leader

OUR TEAM

Emotional Maturity and Respect

Manages personal emotions to gain staff confidence by impartially resolving issues. Consistently treats others with professionalism, honor, and dignity.

Integrity

Manages ethically. Develops and implements processes that are consistently executed with fairness and equity.

Capacity for Change and Innovation

Serves as principal liaison to manage change.

Interpersonal Skills

Is approachable and open; identifies and facilitates staff engagement opportunities. Engages in conflict appropriately; tailors communication to the appropriate audience.

Commitment to Development and Empowerment of Self and Others

Encourages staff to utilize tools to support their development. Facilitates the use of tools and resources for staff development; helps staff reach their full potential.

OUR COMMUNITY

Commitment to Goodwill’s Mission, Vision, and Values

Manages operations in accordance with Goodwill’s Mission, Vision, and Values. Reinforces Goodwill’s Mission, Vision, and Values with staff and the community.

Commitment to Diversity, Equity, and Inclusion

Champions inclusion activities, strategies, and initiatives. Executes inclusion strategies.

Community and Service

Effectively communicates the benefits and impact of Goodwill’s services to stakeholders.

OUR GROWTH

Commitment to Excellence and Customer Service

Encourages staff accountability for meeting goals and producing high-quality results.

Business Acumen

Accurately interprets data, policies, and procedures for sound decision-making. Incorporates critical thinking skills into decision-making framework. Directs and ensures compliance with all Goodwill policies/procedures.

Stewardship and Accountability

Effectively works within financial and budgetary guidelines and report all financial irregularities immediately to management.

Qualifications

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

All individuals must pass a drug screen. A criminal background check is required. A driver license check and motor vehicle report will be completed as well.

Must be willing to accept instructions and carry them out with minimal supervision.

Must be able to work and cooperate with others.

Must be able to identify potential hazards and implement control measures to reduce risk and maintain a safe work environment.

Must be able to identify potential problem areas and implement procedures to reduce the impact of problem potentially affecting the Human Resources department and Goodwill.

EDUCATION and/or EXPERIENCE:

Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field; an equivalent combination of education and experience will be considered.

Three (3) to five (5) or more years of progressive experience in Human Resources positions, with demonstrated knowledge across multiple HR functions (e.g., employee relations, benefits administration, recruitment, compliance

General knowledge of federal, state, and local employment laws and regulations (e.g., FLSA, FMLA, ADA) and HR best practices.

Proficiency with Human Resources Information Systems, preferably in Paycom and Microsoft Office Suite, particularly Excel and Outlook.

Bilingual abilities (e.g., English/Spanish) a plus

At a minimum an employee must possess the following skills:

Strong communication and interpersonal skills.

Attention to detail and organizational abilities.

Ability to maintain confidentiality and handle sensitive information.

Basic knowledge of HR concepts and employment laws (training provided).

Proficiency with Microsoft Office and comfort learning HRIS systems.

Core Competencies

Customer Service Orientation

Communication & Interpersonal Skills

Professionalism & Integrity

Accuracy & Attention to Detail

Teamwork & Collaboration

Problem-Solving

Time Management

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee

• Must be able use hands to handle or feel, and reach with hands and arms.

• Must be able to regularly lift and carry 10 pounds and occasionally lift and carry up to 50 pounds.

• The employee is frequently required to talk or hear

• Must be able to follow instructions.

• Specific vision abilities required by this job include close vision (clear vision at 20 inches and less) and color vision (ability to identify and distinguish colors).

Discrimination Reports:

It is the policy of Heart of Texas Goodwill to ensure equal employment opportunity in accordance with all state and federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal.

Heart of Texas Goodwill managers and employees will comply with state and federal equal employment laws, rules, regulations, and guidelines. Any employees that deliberately violate this policy will be subject to disciplinary action.

Persons who believe Heart of Texas Goodwill has discriminated against them may file a discrimination complaint with the Compliance Officer. The Compliance Officer has full authority to manage issues involving employment discrimination.

Point of contact to file allegations of discrimination:

Compliance Officer

Location:1700 S New Road, Waco TX 76711

Phone Number: 254-753-7337 ext. 450

Email Address: hr@hotgoodwill.org