Surgical Coordinator

Location: Dripping Springs, TX, 78620

At Heart of Texas Eye Care, the Surgical Coordinator serves as the primary advocate and guide for patients throughout their entire surgical journey. This multifaceted role bridges the gap between the doctor’s clinical plan and the patient's logistical needs, ensuring a smooth transition from consultation to recovery.

Core Responsibilities

• Patient Education & Counseling: Discussing the risks and benefits of surgical options and providing detailed pre-operative and post-operative instructions.
• Surgical Planning: Assisting the doctor in confirming surgical plans and ensuring all necessary testing is completed and ready for review.
• Scheduling & Logistics: Coordinating surgery appointments at Ambulatory Surgery Centers (ASC), sending necessary health history and orders to the facility, and arranging follow-up visits.
• Financial Coordination: Reviewing cost estimates with patients and explaining how they relate to specific insurance benefits.
• Administrative Compliance: Facilitating the signing of informed consent forms and ordering required post-operative medications.

Typical Requirements & Skills

• Experience: 2 years in medical scheduling or coordination, preferably in ophthalmology.
• Education: High school diploma or equivalent. Associate’s or Bachelor’s degree preferred.
• Technical Skills: Proficiency in Electronic Medical Record (EMR) software and basic office applications like Excel and Word. Experience in Nextech EMR a plus. 
• Communication: Exceptional interpersonal skills to handle patient inquiries and collaborate with surgical teams.