Program Manager

Description

About Heart Math Tutoring: Heart Math Tutoring (“HMT” or “Heart”) is a nonprofit based in Charlotte, NC with a mission of ensuring all elementary students develop the strong foundation in math and enthusiasm for academics needed for long-term success. HMT gives young students successful experiences in math through 1:1 tutoring during the school day, delivered by supervised volunteers. To date, 97% of Heart students have shown growth on pre/post assessments that meet goals set by elementary math specialists at the University of North Carolina at Charlotte and Charlotte-Mecklenburg Schools, and 90% of teachers annually report that student confidence increases because of the program. Founded in 2013, HMT is a rapidly growing organization that today supports 1,400 students across 33 schools across Charlotte, NC, Charleston, SC and Winston-Salem, NC thanks to the efforts of 50 dedicated staff members, 1,300 volunteer tutors, and significant philanthropic support. Read more at heartmathtutoring.org.

About the Role: Program Manager, Charlotte: The Program Manager in Charlotte is responsible for program execution through leading program staff, providing direct, on-site support in schools, and meticulous planning and execution to ensure highest program quality and fidelity for student success. In addition, this person will have roles in selected program projects and support volunteer recruitment. Overall, the Program Manager will be a strong, positive contributor to Heart’s team, holding a high bar for excellence. This person must passionately inspire staff, volunteers, school leaders, and donors to act with urgency to ensure all students develop the strong foundation in math and enthusiasm for academics they need for long-term success. This position reports to HMT’s Senior Program Manager.

Job Responsibilities: Key responsibilities are listed below.

Program Management

Use data and strong instructional practices to support the academic growth of ~200-300 students across 4-6 HMT schools.

• Demonstrate expertise in elementary math instruction and best practices.
• Demonstrate expertise in Heart’s assessments and curriculum.
• Use student data to inform student needs, coach staff, provide hands-on support and modeling, and report to principals/teachers and HMT leadership.
• Use program data to identify and address operational challenges quickly.
  
  

Manage a team of 4-6 direct reports at their assigned school sites with varying HMT delivery models, including Program Coordinators, Expanded Learning Program Coordinators, and Number Concepts Tutors.

• Support training and ongoing professional development.
• Provide team leadership.
• Coach and provide hands-on support / modeling in the schools.
• On a weekly basis, attend a tutoring session at each school and meet with each direct report to review program data and offer support.
• Meet weekly with Program Manager team.
• Maintain program continuity and provide coverage for site staff roles in the event of a transition or vacancy.
  
  

Manage Heart’s relationship with School Leaders (Principal, Asst Principal, Lead Teachers, Math Facilitators) in your schools.

• Build relationships with principals, gaining buy-in and sense of partnership.
• Represent Heart’s interests and needs in planning the program with principals with support from Heart’s Senior Program Manager.
• Incorporate principal feedback into program design, where opportunities exist.
• Build relationships with lead teachers, gaining buy-in and a sense of partnership. Support the HMT site staff’s relationship with teachers, leveraging your content knowledge and credibility in formal and informal settings with your direct reports.
  
  

Represent Heart Math Tutoring among school-based partnerships in your schools.

• Build relationships, attend meetings, and gain awareness of the resources provided to and needed by our students.
• Leverage additional resources where practical and efficient.
  
  

Maintain and improve upon existing program operations.

• Execute Program Calendar with fidelity and precision.
• Support program-related projects, including materials procurement, family events, pre- and post- assessments, and other program-related items.
  
  

Volunteer Recruitment

• Actively participate in and support volunteer recruitment season (June-October), with responsibilities defined by Heart’s Director of Volunteer Operations.
• Contribute to volunteer recruitment and community partnership efforts to meet regional tutor recruitment and retention goals.
  
  

General Responsibilities/Overall Program Leadership

• Contribute to Heart’s culture of philanthropy, attracting resources (volunteers, donors) to the program to fulfill Heart’s mission.
• Be a strong team member, working closely with all Heart staff/volunteers to maintain, develop, and improve the program.
• Demonstrate Heart Math Tutoring core values: student-centered, gratitude, precision and reliability, growth mindset, civic engagement.
• Be strategic in your use of time, effectively managing and balancing multiple competing priorities at once, in order to accomplish your goals with efficiency and quality.
  
  

Requirements

Key Skills, Beliefs, and Interests: To be successful in this role, you will need most, if not all, of the following skills, beliefs, and interests.

• Operates with passion and sense of urgency in helping each child reach their full potential
• Holds strong belief that all students can learn and ultimately perform at or above grade level
• Desires to work with elementary-aged students
• Enjoys managing a team
• Believes that a strong foundation in math is critical to a person’s success and opportunities
• Strong written communication
• Strong oral communication and presence
• Exceptional attention to detail
• Exceptional organization skills
• Leadership (adults and children)
• Teaching, instructional practices
• Relationship building with people of varied backgrounds and experiences
• Data analysis and presentation
• Project management
• Strong computer skills including but not limited to Word, Excel, email and contact management, CRM tools, and file sharing systems
• Values volunteerism
• Values and exhibits collaboration and teamwork, with internal and external parties
• Is excited both by strategic and on-the-ground work
• Has interest in working in a nonprofit, fast-paced environment, which requires planning and strategy in addition to flexibility.
  
  

Background and Experience: The following areas of experience will help a candidate be successful in this role.

• Minimum of five years of relevant work experience.
• Has had success in driving student achievement
• Has had success leading adults
• Has been successful in a school setting
• Has experience with under-resourced populations
• Has completed training/education related to teaching and learning
• Has managed successful projects involving attention to details and precise planning
• Has successfully built relationships with people of varied backgrounds and experiences
• Holds a bachelor’s degree or equivalent experience
• Has access to reliable transportation and has some flexibility and adaptability in work schedule
• (Desired) Has experience with math assessments, teaching strategies, and student data analysis
  
  

If you are hesitant to apply because you don't check every box, we encourage you to do so anyway. We value transferable skills and diverse experiences.

As an equal opportunity employer, Heart Math Tutoring is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

We offer competitive compensation and anticipate this position’s starting salary to be $58,000-$63,000.

To apply, please submit a 1-page cover letter and resume.