Full-time Direct Support Professional

$500 Bonus Additional $250 for Exceeding Expectations!

• Thursday–Saturday | 8:00 AM–4:00 PM — Part-Time
• Thursday–Saturday | 7:00 AM–7:00 PM — Full-Time
• Thursday–Saturday | 2:00 PM–10:00 PM — Part-Time
• Wednesday | 12:00 PM–10:00 PM Thursday–Saturday | 10:00 AM–8:00 PM — Full-Time
• Thursday | 8:00 PM–8:00 AM Friday | 8:00 PM–10:00 AM Saturday | 10:00 AM–8:00 PM
• Sunday–Wednesday | 11:00 PM–9:00 AM — Full-Time Overnight

Not sure which schedule works best for you? Reach out to our HR Generalist to find the right shift for YOU!

Heart Havens is seeking caring and compassionate Full-Time and Part-Time Direct Support Professionals (DSPs) to work at our Macleigh & Post Oak homes in Virginia Beach, Virginia.

We are looking for individuals who embrace our mission of empowerment and share our core values of accountability, integrity, respect, and empathy.

As a DSP, you'll help the people we support become active and valued members of their communities. You'll encourage individuals to connect with community resources and events, try new activities, develop independence, and pursue their interests and goals.

As a DSP, you will empower adults with developmental disabilities to live full, vibrant, and meaningful lives. Your responsibilities may include:

• Supporting individuals with daily living activities
• Assisting with meal preparation and household activities
• Supporting community outings and activities
• Encouraging independence and personal choice
• Helping individuals pursue their interests, goals, and dreams
• Providing compassionate and respectful support
• Maintaining accurate documentation
• Working collaboratively with other members of the support team

No two days are exactly alike at Heart Havens. You'll have the opportunity to make a meaningful difference while building relationships and supporting the people we serve.

• Caring and compassionate
• Dependable and accountable
• Creative and willing to try new approaches
• Team-oriented
• Detail-oriented
• Respectful and empathetic
• Passionate about supporting individuals with developmental disabilities

New Hire Bonus: $500

Eligible new hires may receive a $500 bonus in accordance with Heart Havens' bonus terms and eligibility requirements.

Additional Performance Bonus: $250

Employees who demonstrate exceptional performance and exceed expectations may have the opportunity to earn an additional $250 bonus, based on applicable eligibility and performance criteria.

Come make a difference with Heart Havens!

Minimum Education and Experience: High school diploma or GED preferred. 6 months’ previous direct support experience required. 1-year previous direct support experience in a DD residential group home setting preferred, or a combination of experience and certifications with a minimum of two years in DD residential with a consistent job history.

Qualifications and Expectations:

• Valid Virginia driver’s license

Physical Requirements:

• May require driving up to 8 hours
• May require frequent bending, stooping, squatting, reaching and walking
• May require standing up for up to 8 hours
• May require lifting at times, up to 25 pounds

Required Skills:

-Ability to understand and follow service requirements

-Ability to participate in a team-oriented work environment

-Ability to manage time to successfully complete job duties

-Ability to interact and communicate with individuals exhibiting a variety of characteristics

-Ability to perform First-Aid, behavior management interventions, and medication management

-Ability to support residents with Activities of Daily Living

-Ability to observe, record and report residents’ behavior, attitude and physical condition

-Ability to write objective and accurate daily notes that capture support offered and given to residents

-Ability to safely operate and maintain adaptive equipment and assistive technology

-Ability to carry out the physical requirements of assisting and lifting individuals, as necessary

-Must understand and respect residents Human Rights and be able treat them with dignity at all times

-Must be able to follow the policies and procedures of Heart Havens to maintain compliance with state and federal regulations

-Must be able to demonstrate abilities that improve or maintain the health and wellness of those they support.

-Must have verbal and written communication skills to maintain effective working relationships with residents, co-workers, and family members

-Must model Heart Havens’ mission and values in daily actions

-Must have proficient typing and computer skills

-Must be able to transport residents in Heart Havens vehicles

-Must maintain required certifications: Therapeutic Options (TOVA), Medication Administration, and First Aid/CPR/AED

Essential Functions:

-Provides support to residents as outlined in their ISPs, Residential Plan for Supports, and other relevant support plans (e.g. Behavior support plan)

-Understands and supports residents according to their Health protocols and Health related support instructions

-Provides residents with appropriate supervision when working in the program and never leaves resident alone in the home or in the community

-Supports residents with their Activities of Daily Living to the level needed for their success

-Encourages residents to engage with others, increase independence, and participate in meaningful activities at home and in the community

-Encourages and support residents’ individual choice in their day-to-day lives and respects their choices

-Administers medications according to organizational procedures and the 6 Rights of Medication Administration

-Uses Customer Service skills when interacting with residents, families, case managers, medical professionals, etc.

-Completes accurate and timely daily documentation to include but not limited to ISP Notes and T-Logs

-Completes daily medication audits, resident checklists, and chore checklists as scheduled

-Maintains information in the individuals records, ensures individuals are treated respectfully and maintains confidentiality regarding personal and health information

-Identifies and responds to changing health conditions of the residents by obtaining immediate care and submitting documentation that reflects that care

-Notifies Program leadership of incidents, behavioral changes, medical updates, and important messages (e.g. phone messages)

-Completes Incident Reports (General Event Reports) in a timely manner and seeks guidance as needed

-Follows meal menus, dietary recommendations, and food preparation orders during meal preparation and documents any menu changes

-Participates in monthly resident meetings as scheduled and provides the opportunity for residents to express choices, share preferences, and communicate their needs

-Follows monthly resident activity calendar and seeks approval from House Coordinator for any changes

-Follows budgetary guidelines set forth by the COO when using Heart Havens funds

-Supports residents with making purchases as approved by the House Coordinator and obtains receipts for transactions

-Reviews monthly staff schedule when posted, consistently works scheduled shifts, and finds coverage for absences

-Consistently attends monthly staff meetings as scheduled by the Assistant Program Manager

-Provides emergency schedule coverage as needed

-Participates in routine emergency drills

-Adheres to Heart Havens policies and procedures as outlined in the Employee Handbook, and Policies and Procedures Manual.

-Responds to emergency situations according to policy and procedure

-Performs other job-related duties as assigned.