Fixed operations personal

Heart City Toyota in Elkhart, Indiana, is seeking a dynamic and motivated individual to join our team as Fixed Operations Personnel. We are dedicated to delivering exceptional service and outstanding value to our customers. Our dealership is a hub of activity, where every team member plays a vital role in ensuring our customers remain our top priority You will be responsible for maintaining high customer satisfaction levels, improving operational efficiency, and a team committed to upholding the values of Heart City Toyota. This is a fantastic opportunity for someone who is passionate about automotive and has a keen interest in providing top-quality service. If you are ready to embark on this exciting journey with us and make a meaningful impact, we invite you to apply and become an integral part of our thriving dealership. Ask for Scott Fraser.

Salary Range: $65,000.00 - $85,000.00 per year

Annual Base Salary Based on Experience

Education: A bachelor's degree in Business Administration, Management, or a related field is preferred.

Experience: Minimum of 3 years in automotive service exp.

Leadership Skills: Proven ability to lead and motivate a team effectively.

Communication: Excellent verbal and written communication skills.

Problem-Solving: Strong analytical and problem-solving skills to enhance operational efficiency.

Customer Service: Commitment to providing exceptional service and exceeding customer expectations.

Technical Knowledge: Understanding of automotive service and parts operations is a must.

Organizational Skills: Strong ability to manage time and prioritize tasks efficiently.

Operational Oversight: Manage and supervise all fixed operations, including parts and service departments, to ensure efficient and effective workflows. Please have 3-5 yrs of service, parts, and Body shop exp.

Customer Relations: Engage with customers to understand their needs and ensure high satisfaction levels through excellent service delivery.

Budget Management: Develop and maintain budgets for fixed operations, ensuring that all departments operate within financial targets.

Team Leadership: Lead, motivate, and mentor a team of service and parts professionals to achieve department goals and enhance overall performance.

Performance Tracking: Analyze key performance indicators to identify areas for improvement and implement strategic solutions to enhance operational efficiency.

Supplier Coordination: Coordinate with suppliers to ensure timely and cost-effective procurement of necessary parts and equipment.