What are the responsibilities and job description for the Office Assistant/Check In Receptionist position at Heart and Vascular Clinic?
We are seeking a friendly, professional Check In Support Receptionist/Office Assistant to join our specialty cardiology medical practice.
Responsibilities:
- Professional communication with patients at all times.
- Greet patients and assist with check-in procedures when needed in a friendly, courteous and efficient manner.
- Comfortably answer a multi-line phone system while communicating with patients and callers in a clear, friendly, and professional manner.
- Serve as a Patient Navigator by guiding and escorting patients throughout the office for various appointments and diagnostic testing.
- Make appointment reminder phone calls to patients.
- Detail oriented, ability to multi-task, focused, driven, flexible, and reliable.
- Support with administrative tasks as needed.
Qualifications:
- Ability to thrive in a fast-paced, high-volume medical practice while maintaining accuracy, professionalism, and exceptional customer service.
- Excellent organizational skills with the ability to multitask and prioritize effectively.
- Comfortable answering a multi-line phone system professionally while speaking clearly and being friendly and professional.
- Previous experience in a medical receptionist or healthcare office role preferred.
- Must be a team player and work well with others.
- Ability to handle confidential information with discretion.
- Maintain a clean and organized work area.
Job Type: Full-time
Pay: From $18.00 per hour
Work Location: In person
Salary : $18