What are the responsibilities and job description for the Project Operations Intern position at Hearst Health?
Overview
JOB DESCRIPTION
We’re looking for a Project Operations Intern to support cross-departmental projects by assisting with coordination, tracking, and day-to-day execution as assigned. This role is ideal for a student interested in healthcare operations, specifically the post-acute care industry and related service lines.
Key Responsibilities
JOB DESCRIPTION
We’re looking for a Project Operations Intern to support cross-departmental projects by assisting with coordination, tracking, and day-to-day execution as assigned. This role is ideal for a student interested in healthcare operations, specifically the post-acute care industry and related service lines.
Key Responsibilities
- Contribute to Personal Care improvement project, helping maintain project artifacts, updating deliverables, and supporting product readiness activities in partnership with the project team.
- Perform administrative and operational tasks including accurate data entry, record maintenance, and status updates to keep project information current and reliable.
- Assist with process testing and validation in Smartsheet, Figma, Excel, ServiceNow and other platforms as needed, including checking workflows, verifying inputs/outputs, documenting results, and escalating issues or gaps to the appropriate owner.
- Create and maintain documentation under guidance—such as process notes, test summaries, quick-reference guides, and meeting/action recaps—ensuring materials are clear and usable for internal and external stakeholders.
- Learn and apply foundational knowledge of the post-acute care industry and related service lines, building familiarity with terminology, workflows, and customer context to better support project and departmental needs.
- Communicate progress, questions, and blockers to team leads, and participate in team meetings to understand priorities, timelines, and expectations.
- Business
- Information Systems
- Data Entry
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Currently enrolled as Junior in an accredited college or university
- Strong visual and written communication skills
- Detail-oriented with the ability to manage multiple projects
- Comfortable collaborating with cross-functional teams
- Eager to learn and contribute in a fast-paced, creative environment