What are the responsibilities and job description for the Patient Care Coordinator/Receptionist position at Hearing Solutions?
Job Title: Patient Care Coordinator
Location: Yukon, OK
Job Type: Full-Time | Monday–Thursday, closed Fridays
Salary: $15-20 per hour (Based on experience)
About Us:
We are a busy and patient-focused private audiology practice committed to helping individuals improve their hearing and overall quality of life. We are looking for a warm, organized, and reliable Patient Care Coordinator to join our front office team. This is a great opportunity to work in a supportive healthcare setting where your communication and customer service skills make a real impact.
Position Summary:
As the first point of contact for our patients, the Patient Care Coordinator plays a critical role in creating a positive and professional experience. You will be responsible for managing front office operations, supporting audiologists and staff, and ensuring smooth day-to-day functioning of the clinic.
Key Responsibilities:
- Greet patients in person and on the phone with a friendly, professional demeanor
- Schedule, confirm, and manage appointments using our electronic scheduling system
- Verify insurance coverage and assist with basic billing questions
- Maintain accurate patient records and follow HIPAA guidelines
- Assist with intake forms, referrals, and documentation
- Coordinate follow-up care and appointment reminders
- Support audiologists in managing patient flow and time efficiency
- Handle administrative duties such as filing, scanning, and supply ordering
- Provide outstanding service to ensure a positive patient experience
Qualifications:
- High school diploma or equivalent required
- 1 year of front desk, customer service, or medical office experience preferred
- Excellent communication and interpersonal skills
- Comfortable using scheduling software and electronic health records (EHR)
- Organized, detail-oriented, and able to multitask
- A calm and caring attitude toward patients
What We Offer:
- Competitive pay based on experience
- Paid time off and holidays
- Health and dental insurance options
- Supportive, patient-centered work environment
To Apply:
Submit your resume and a brief cover letter telling us why you’d be a great fit. We look forward to hearing from you!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $15 - $20