Audiology Assistant

Hearing Health & Wellness Center, LLC, a privately-owned Audiology practice in Plantsville, CT is seeking an Audiology Assistant to join our team. We have been helping patients in our community for over 20 years and have been under new ownership for almost 2 years. We are professional, supportive, customer-centric and our goal is to provide exceptional patient care for individuals with hearing needs. Hearing Health & Wellness Center is your trusted local provider for hearing evaluations, hearing aids, and personalized treatment. Located in the heart of central Connecticut, we care for individuals of all ages and backgrounds.

We are seeking an assistant to work under the supervision of the Audiologist who is passionate about helping people and interested in developing a career in the field of Audiology. The ideal candidate loves working with people, is warm and welcoming, confident, and reliable.

If you are motivated to go above and beyond, inspired by working with the best team, and compelled to do the right thing always, then our organization is exactly what you’ve been looking for. We are growing and there are opportunities for you to grow with us!

CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be:

• People-oriented
• Independent
• Patient-centric with great listening skills
• An organized multi-tasker
• A self-starter who exudes positive energy
• Friendly & compassionate
• A great teammate

The following DUTIES & RESPONSIBILITIES are central to the role:

• Answer and return phone calls from patients.
• Answers patients' questions regarding scheduling and insurance payments.
• Enter data into a computer medical record system.
• Interact directly with the patient.
• Counsel patients on technology applications including bluetooth, phone use.
• Clean, maintain, & repair hearing devices.
• Basic troubleshooting.
• Maintain and utilize equipment.
• Continued growth and responsibility in the future.

To ensure success candidates should also possess the following EXPERIENCE & SKILLS:

• Demonstrated experience building strong and positive relationships with teammates, patients, or customers.
• Clear speaking voice for interacting with our hard of hearing patients.
• Friendly, welcoming, and kind to all patients.
• Excellent communication skills both verbally & in writing.
• Proficiency with MS-Office & other medical practice software.
• High School Diploma.
• Experience in the audiology field is preferred.
• Audiology or communication science students may be considered.

We offer a competitive salary, PTO, potential for future growth, and potential continued education opportunities.

Candidates must be authorized to work in the US for any employer.

We are an Equal Opportunity Employer.

Pay: $19.00 - $23.00 per hour

Benefits:

• Continuing education credits
• Flexible schedule
• On-the-job training
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• audiology assistant: 2 years (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Plantsville, CT (Required)

Work Location: In person

Salary : $19 - $23