What are the responsibilities and job description for the Patient Care Coordinator position at Hearing Health Associates?
Are you passionate about providing exceptional patient care? Do you thrive in a role where you can be independent and take initiative? We are seeking a full-time Patient Care Coordinator to join our front office team at our Charlottesville, VA location. We offer a competitive hourly wage, benefits, and a welcoming, professional atmosphere that fosters a great culture.
At Hearing Health Associates, we serve the hearing healthcare needs of the Roanoke and Charlottesville, VA communities, employing a staff of diverse and caring individuals. We offer top-of-the-line technologies when it comes to hearing aids and work closely with our patients to determine the solutions that work best for their hearing and lifestyle needs.
What You'll Do Day-to-Day:
- Welcome patients and other visitors warmly
- Recap audiologists’ recommendations so patients know what to expect during the care process
- Enter and update all patient information including intake and insurance forms
- Record charges and fees, process payments, coordinate/explain hearing aid insurance benefits and office policies
- Support front-office and assist with any incoming or outgoing calls when possible, during peak hours
- Maintain excellent working relationships with patients, vendors and colleagues, etc.
Ideal Candidate Traits:
- Friendly, personable, and able to convey warmth, even over the phone.
- Committed, reliable, and always willing to help without being asked.
- Accurate, organized, able to prioritize, and holds high standards for quality work.
- A self-starter who can work independently, take responsibility, and find constructive solutions.
- Open to feedback and always looking for ways to improve.
- Consistent and reliable attendance.
- This position offers a wide range of tasks and as such being flexible and able to adapt is key to success.
- 1 years of Office Experience is required. Medical office experience is nice to have but not required.
- Must be a high school graduate or equivalent.
Why You'll Love This Role:
- Competitive pay of $17-$20/hr depending on experience
- Friendly Atmosphere: Join a team that values warmth and friendliness.
- Professional Growth: We prioritize a positive attitude and personality traits along with experience.
- Supportive Culture: Work with teammates who are dedicated, helpful, and always ready to pitch in.
- Great benefits: Simple IRA company match, competitive PTO, and more!
If you or someone you know embodies these traits and are excited about the opportunity to make a difference in our patients' lives, we'd love to meet you. Join our team and be a part of a culture that values kindness, dedication, and growth today!
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
Salary : $17 - $20