What are the responsibilities and job description for the Patient Care Coordinator position at Hearing Asset Advisors?
Job description
About Us:
Are you ready to be a part of something truly extraordinary? We're a dedicated team changing lives one hearing solution at a time. Our mission? To improve the hearing health and overall well-being of our patients through a blend of personalized services and cutting-edge technology.
About The Role:
We're on the hunt for a Patient Care Coordinator who's more than just a team member - we want an energetic, caring individual who will champion exceptional customer service and elevate the patient experience. As the Patient Care Coordinator, your mission will be to ensure our patients feel like family. Expect to answer phone calls, manage appointments, and make sure every patient receives a level of care that makes them smile. You'll be the friendly face and the organizational wizard behind our practice.
Responsibilities:
- Answering phone calls and scheduling appointments: Your voice will be the first thing our patients hear, and your scheduling skills will keep our practice running smoothly.
- Handling patient concerns and inquiries in a timely and professional manner: A caring ear and a quick response can turn concerns into smiles.
- Administrative duties that are anything but ordinary: You'll be documenting patient information into electronic medical records, collecting payments, ordering and stocking clinic supplies, and more - all in a day's work.
- Maintaining a clean and organized clinic environment: You're the conductor of cleanliness and order.
- Overseeing personnel and office tasks, juggling priorities and maximizing productivity.
- Communicating with insurance companies to verify patient benefits: You'll be the champion in ensuring our patients get the most from their benefits.
- Working as an individual dynamo and as part of an all-star team to meet clinic goals.
Qualifications:
- Experience in customer service is a plus but not a requirement-we are happy to teach you.
- The ability to multitask and thrive independently in a fast-paced clinic environment.
- A willingness to learn, to be coached and embrace new technology - our practice is always evolving, and so should you.
- Excellent spoken and written communication skills: Your words will become the soundtrack of our patient's success stories.
- Proficiency in the use of computers and electronic medical records systems.
- Strong organizational skills and an eagle eye for detail.
- Most importantly, the uncanny ability to build rapport with patients and provide jaw-dropping customer service: If you don't like working with people, this is not the job for you
If you're yearning for an opportunity to work in a supportive, vibrant environment where you can hone your skills and make a profound impact on the lives of our incredible patients, we implore you to apply for our Patient Care Coordinator position.
Schedule:
- Monday - Thursday: 8 AM -5 PM
- Friday: 8 AM - 4PM
- Your weekends are all yours!
Benefits
- PTO is offered
- 401K
- 401K Matching
Work Setting:
- In-person: Your welcoming smile will be at the heart of our clinic.
- A full-time employee would be ideal
Pay: $20.00 - $23.00 per hour
Work Location: In person
Salary : $20 - $23