What are the responsibilities and job description for the Clinical Operations Administrator position at Healthy MD?
CORE JOB SUMMARY
The Clinical Operations Administrator provides high-level administrative and operational support to the Clinical Team and Executive Leadership. This role independently manages key functions including clinical education coordination, procurement, and travel logistics. Serving as a central point of contact, the Administrator ensures efficient communication, organization, and execution of clinical operations and initiatives across the organization.
CORE JOB FUNCTIONS
Administrative & Operational Support
- Provide administrative assistance to the Clinical Team and executives as assigned, including calendar management, meeting coordination, and documentation support.
- Prepare reports, correspondence, and presentations as requested.
- Manage and oversee the clinical department’s purchasing and expense strategy, including vendor selection, contract evaluation, and budget alignment.
- Make independent recommendations to executive leadership regarding improvements to clinical support systems, resource allocation, and operational efficiency.
- Maintain and organize clinical records, forms, and documentation to ensure compliance and accessibility.
Clinical Education Support
- Design the organization’s clinical education programs, including needs assessment, curriculum development, vendor selection, and program evaluation
- Assist with scheduling, logistics, and communication for training sessions, webinars, and workshops.
- Track attendance, maintain training documentation, and assist with evaluation and reporting of educational programs.
- Develop and propose standard operating procedures (SOPs) for clinical administrative workflows and education programs, ensuring compliance with internal policy and healthcare regulations. Procurement, Travel & Logistics
- Serve as the designated point of contact for all clinical-related purchases, ensuring timely ordering, receipt, and inventory tracking of supplies and equipment.
- Coordinate travel arrangements and accommodations for clinical staff and contractors for site visits, training sessions, and events.
- Ensure adherence to budget and organizational policies for travel and procurement.
Communication & Coordination
- Serve as the liaison and decision-maker for cross-departmental clinical operations initiatives, ensuring strategic alignment and performance tracking.
- Support cross-functional coordination on clinical initiatives, events, and administrative matters.
- Maintain confidentiality of sensitive information in accordance with company policy and HIPAA requirements. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Education: Associate’s degree in Healthcare Administration, Business Administration, or a related field required; Bachelor’s degree preferred.
Certification and Licensing: Registered Nurse in the State of Florida American Heart Association BLS Instructor within 6 months of hire Valid Florida Driver’s License & Proof of insurance
Experience: 2 years of administrative or coordinator-level experience, preferably in a healthcare or clinical environment. Experience supporting multiple stakeholders and managing logistics for training or educational initiatives preferred.
Knowledge, Skills and Attitudes:
- Strong organizational and time management skills with ability to prioritize and manage multiple tasks.
- Excellent communication and interpersonal skills.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools (Teams, Zoom, SharePoint).
- Attention to detail and ability to handle confidential information with discretion.
- Ability to work independently while demonstrating initiative and sound judgment.