What are the responsibilities and job description for the Full-Time Pharmacy Technician I position at HEALTHY COMMUNITY HEALTH CENTER?
Join our mission to provide patient-centered healthcare that is accessible and affordable for all.
About HCHC
HCHC is a non-profit 501(c)3 federally qualified health center, a true universal access medical facility. HCHC brings together an exceptional team of health care providers, a responsive and helpful administrative staff, and a supportive Board of Directors to fulfill our mission of providing comprehensive primary care health services to anyone in the community regardless of their financial situation.
Position Summary
The Pharmacy Technician supports safe, accurate, and efficient pharmacy operations by assisting in medication preparation, dispensing, inventory management, patient communication, and operational workflows. This role requires strong teamwork, critical thinking, and the ability to collaborate across departments.
Key Responsibilities
- Assist pharmacists with preparing, filling, labeling, and dispensing prescriptions.
- Communicate professionally with patients, providers, insurers, and HCHC staff.
- Resolve third-party billing issues, obtain refill authorizations, and escalate concerns appropriately.
- Operate pharmacy software and maintain accurate documentation.
- Monitor, order, and rotate prescription and non-prescription inventory.
- Identify potential medication therapy problems and alert the pharmacist.
- Perform opening, closing, cashier, and end-of-month procedures as needed.
- Provide high-quality customer service and assist with patient questions.
- Support the pharmacy window during open hours and help with Food Pharmacy operations when needed.
- Help onboard new staff and represent Pharmacy in internal or community settings when requested.
- Safely deliver medications through HCHC’s delivery program.
- Maintain compliance with all HCHC, state, and federal policies.
Qualifications:
Required Skills & Attributes
- Strong customer service skills with patience, professionalism, and empathy.
- Team-oriented mindset with strong collaboration abilities.
- Critical thinking and problem-solving skills.
- Ability to communicate clearly, verbally and in writing.
- Detail-oriented with accurate and efficient task completion.
- Ability to work independently in a structured, fast-paced environment.
Education & Experience
- High school diploma required; Bachelor’s degree preferred.
- Current Virginia Pharmacy Technician License or eligibility.
- At least 1 year of technician experience preferred.
- Multilingual skills (e.g., Spanish) preferred.
- Valid driver’s license or ability to obtain within 60 days.
Physical & Work Requirements
- Ability to stand for extended periods and lift up to 10 lbs.
- Visual and auditory acuity required for medication preparation and patient interaction.
- May travel to any HCHC site and surrounding area as needed.
- Must be available to work all HCHC operating hours.
Work Location and Times
You may be required to travel to any of our sites as part of your responsibilities at any time.
You may be required to work anytime HCHC is open, which is subject to change at any time.