Full-Time Pharmacy Technician I

Description

Join our mission to provide patient-centered healthcare that is accessible and affordable for all.

About HCHC

HCHC is a non-profit 501(c)3 federally qualified health center, a true universal access medical facility. HCHC brings together an exceptional team of health care providers, a responsive and helpful administrative staff, and a supportive Board of Directors to fulfill our mission of providing comprehensive primary care health services to anyone in the community regardless of their financial situation.

Position Summary

Under the supervision of a pharmacist, the Pharmacy Technician provides pharmaceutical care services to patients by assisting in the preparation, dispensing, and record keeping of medications for all patients. The Pharmacy Technician will function in strict accordance with the HCHC policies and procedures, as well as federal and state regulations.

Responsibilities

• Assists the pharmacists in the preparation of filling and dispensing medications accurately and safely.
• Counting tablets/capsules, measuring liquids, labeling bottles and presenting completed prescriptions to the pharmacist for approval.
• Effectively communicates with the pharmacists, technicians, pharmacy cashiers, and other HCHC staff members.
• Contacts insurance companies and provider offices as needed. 
• Resolve third party billing and/or payment issues and obtain refill authorizations. 
• Escalate unresolved issues as needed.
• Operates and uses pharmacy computer systems and software efficiently.
• Identifies and escalates any medication therapy problems including therapeutic duplications, medication allergies, clinically significant drug-drug, drug-disease, drug-nutrient, or drug-laboratory test interactions.
• Orders, adjusts and maintains pharmacy inventory of prescription and non-prescription medications and supplies. Performs routine checks for inventory accuracy and out of date stock medications.
• Refers questions regarding prescriptions, insurance issues, drug information, or other health matters to the pharmacist.
• Completes work activities successfully through effective management of time, tasks and available resources.
• Performs daily opening and closing procedures and end of month (EOM) procedures.
• Addresses customer concerns and/or directs them, as appropriate, to other staff members
• Is vigilant in the performance of duties and attention to accuracy and detail, to help minimize medication errors. However, if a medication event occurs, will report the event as defined in policy and procedure
• Performs the duties of Pharmacy Cashier, as needed, and assists with their questions.
• Identifies language barriers of the patient and seeks out options to improve communication of health information 
• Is an active participant in pharmacy activities and makes suggestions to improve pharmacy services and operations as needed.
• Assemble quarterly documents for storage: invoices, End of Day Ledgers, Business Reports, Third party payment vouchers, etc.
• Maintains a positive, professional appearance and attitude in dealing with HCHC staff and patients.
• Reports medication events as defined in policy and procedure.
• Collaborates with organizations including insurance companies, community resources, consistent with HIPAA guidelines to communicate patient care needs and to maintain continuity of care as needed.
• Refers patients to the HCHC resources for insurance enrollment and navigation when appropriate.
• Safely drives the company vehicle and distributes according to HCHC Policy medications as part of the Pharmacy Delivery program.
• Assists in the orientation of new personnel when asked.
• When requested by HCHC Administration or the Pharmacy Director, represents Pharmacy at committee or community events/meetings.
• Comply with and set example of compliance with HCHCs policies/procedures/practices and comply with legal requirements for non-profit organizations.
• Comply with all state and federal legal requirements pertaining to the practice of pharmacy.
• Performs other duties as assigned

Qualifications

Required Skills and Abilities

• Interact successfully with patients and in a multidisciplinary setting; ability to work courteously and effectively as a team member to support quality/efficiency standards.
• Work independently, demonstrate strong attention to detail, and perform required tasks in a methodical manner with speed and accuracy.
• Provide information in verbal and written form professionally.

Education and Experience

• High School Diploma, or equivalent, required. Some college courses preferred.
• Current certification by the Commonwealth of Virginia as a Pharmacy Technician (or eligible) or Certified Pharmacy Technician status from the Pharmacy Technician Certification Board or other Virginia approved CPhT accrediting organization.
• Completion of necessary continuing education programs as required by the Commonwealth of Virginia to maintain Pharmacy Technician Licensure and Certification by the PTCB or other Virginia approved CPhT certification organization.
• Knowledge of the Health Insurance Portability and Accountability Act (HIPAA).
• At least 1 year of experience as a Pharmacy Technician is preferred
• Ability to communicate in Spanish or another language is preferred
• Current Driver’s license with a clean record (or willing to get one within 60 days of hire).

Physical Requirements

• Moderately active position that remains standing all day.
• Light work, lifting to 10 pounds.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Hearing is required to perceive information at normal spoken word levels.
• Visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities.
• Regular contact with staff members and general public is required. 

Work Location and Time:

You may be required to travel to any of our sites as part of your responsibilities at any time.

You may be required to work anytime HCHC is open, which is subject to change at any time.