What are the responsibilities and job description for the Supplements Manager- Shrewsbury position at Healthy Choice Wellness Corp?
The Supplements Manager is responsible for overseeing the daily operations of the supplements and wellness department in an organic grocery store. This role ensures excellent customer service, accurate inventory management, staff training, and alignment with organic and natural product standards. The Supplements Manager serves as a knowledgeable resource for customers while maintaining compliance with all applicable regulations.
Key Responsibilities
- Manage ordering, receiving, and stocking of supplements and wellness products
- Maintain accurate inventory levels, monitor expiration dates, and handle product recalls
- Supervise, train, and schedule department team members
- Provide customers with general product information and education (without offering medical advice)
- Ensure products meet company standards for organic, natural, and ethical sourcing
- Collaborate with vendors and buyers to introduce new products
- Maintain department cleanliness, organization, and visual standards
- Ensure compliance with FDA, DSHEA, and company policies
- Track sales, margins, and department performance goals
- Other duties as required.
Qualifications
- 3 years leadership experience; preferably in Supplements/Nutrition.
- Supplements experience required.
- Ability to successfully lead and motivate a team.
- Previous experience in retail sales or grocery store environments.
- Effective communication with store manager, supplements associates, and other team members.
- Strong customer service skills with the ability to communicate effectively with diverse clientele.
- Ability to lift up to 40 lbs and stand for extended periods
- Familiarity with stock management processes and retail math concepts is advantageous.
- Excellent phone etiquette for handling customer inquiries professionally.
- Must be detail-oriented, organized, and capable of multitasking in a busy retail setting.
Equal Employment Opportunity (EEO) Statement
Healthy Choice Markets IV is an Equal Opportunity Employer. We are committed to creating an inclusive and welcoming workplace for all employees. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.
Starting Wage: $22.00 per hour