What are the responsibilities and job description for the Front Desk Receptionist position at HealthWorks Medical?
Job description
We are looking for a front-desk receptionist to join our front-office team @ HealthWorks Family Medicine team. The job is extremely fast-paced and requires excellent customer service skills. A few of the job duties include answering phone calls, scanning, faxing, data entry, and managing schedules. To be successful you should have a pleasant personality, as this is also a customer service role. Multitasking is essential for this position.
Responsibilities
- Greet patients professionally at the check-in window ·
- Check patients in at their appointments - verify all demographic and insurance are correct ·
- Scanning and updating patient demographics and insurance into EMR
- Managing all medical record requests ·
- Answers and directs incoming calls to the appropriate area professionally and politely, by identifying our organization and self
- Scheduling patient appointments
- Calling and rescheduling patient appointments according to the provider schedules
- Mailing lab and diagnostic results to patients
- Reconciling lab results in the EMR to the appropriate patient chart
- Sorting incoming mail to the appropriate location
- Assisting with incoming faxes to the office through the EMR and redirecting them to the appropriate location
- Other duties as assigned.
Skills
- Proven work experience as a Receptionist (preferred)
- Hands-on experience with office equipment (e.g. fax machines and printers)Professional attitude and appearance
- Solid written and verbal communication skills
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- Medical office: 1 year (Preferred)
- Clerical or Administrative: 1 year (Required)
Work Location: One location
Salary : $13 - $14