What are the responsibilities and job description for the Associate Solution Executive, Credentialing position at HealthStream?
Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.
Why Join Us
At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.
Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.
We’re proud of our values-forward culture that offers our people:
We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
Position Information
Position Overview
The Associate Solution Executive, Credentialing operates as part of HealthStream Credentialing, located in Nashville, TN, which is a leading provider of software that simplifies credentialing and enrollment for non-acute care settings. We serve 1,000 clients with thousands of software users that represent 1.2M healthcare providers (physicians, allied health professionals, and physician extenders) in various healthcare, dental, behavioral, physician offices, FQHCs, and revenue cycle management (RCM) organizations across North America.
Key Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
The Associate Solution Executive, Credentialing will be responsible for selling credentialing and enrollment software solutions, and possibly additional HealthStream solutions, to non-acute prospects. The Associate Solution Executive, Credentialing responds to inquiries from prospects, presents and demonstrates solutions, delivers proposals and pricing, and shares advice and best practices to ensure successful implementation of HealthStream Credentialing solutions.
The Associate Solution Executive, Credentialing seeks to align solutions with prospects’ objectives, build relationships and credibility with key stakeholders, and meet or exceed an assigned sales quota. This individual will have responsibility for the sales process for assigned solutions, including prospecting, lead follow-up, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.
Qualifications
Requirements
HealthStream offers a comprehensive benefits package to eligible employees, including:
Recruitment Fraud Notice: HealthStream is committed to protecting job seekers from recruitment fraud. All legitimate communications from HealthStream’s Talent Acquisition team will come from an official HealthStream email address. HealthStream will never ask candidates to pay fees, purchase equipment, provide banking information, or share sensitive personal information outside of our secure hiring and onboarding process. If you receive a suspicious message claiming to be from HealthStream, please proceed with caution and report it to the appropriate authorities.
Req #46849
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.
Why Join Us
At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.
Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.
We’re proud of our values-forward culture that offers our people:
- Mission-oriented work
- Diverse and inclusive culture
- Competitive Compensation & Bonuses
- Comprehensive Insurance Plans
- Mental and Physical Health Support
- Work-from-home flexibility
- Fitness Center Reimbursements
- Streaming Good time off for volunteering
- Wellness workshops
- Buddy Program for new HealthStreamers
- Collaborative work environment
- Career growth opportunities
- Continuous learning opportunities
- Inspiring workspaces to collaborate and connect with other HealthStreamers
- Free employee parking at our Resource Centers in Nashville and San Diego
We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
Position Information
Position Overview
The Associate Solution Executive, Credentialing operates as part of HealthStream Credentialing, located in Nashville, TN, which is a leading provider of software that simplifies credentialing and enrollment for non-acute care settings. We serve 1,000 clients with thousands of software users that represent 1.2M healthcare providers (physicians, allied health professionals, and physician extenders) in various healthcare, dental, behavioral, physician offices, FQHCs, and revenue cycle management (RCM) organizations across North America.
Key Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
The Associate Solution Executive, Credentialing will be responsible for selling credentialing and enrollment software solutions, and possibly additional HealthStream solutions, to non-acute prospects. The Associate Solution Executive, Credentialing responds to inquiries from prospects, presents and demonstrates solutions, delivers proposals and pricing, and shares advice and best practices to ensure successful implementation of HealthStream Credentialing solutions.
The Associate Solution Executive, Credentialing seeks to align solutions with prospects’ objectives, build relationships and credibility with key stakeholders, and meet or exceed an assigned sales quota. This individual will have responsibility for the sales process for assigned solutions, including prospecting, lead follow-up, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure.
Qualifications
Requirements
- Bachelor’s degree in related area or equivalent combination of education and experience
- Excellent communication skills and the ability to quickly develop relationships (internally and externally)
- Team player with customer service orientation and positive attitude
- High level of integrity and professionalism
- Minimum 2 years sales experience, preferably within the healthcare industry (preferred)
- Minimum 1 years healthcare software sales with track record of quota achievement (preferred)
- Demonstrated history selling enterprise software solutions to senior level decision makers
- Successful track record closing business remotely using technology
- Experience working trade shows and conferences
- Understanding of credentialing / network management process is a plus
- Enthusiasm, initiative and ability to operate independently with limited oversight
- Focus on exceeding expectations
- Ability to travel up to 15 – 20%
- Solid computer skills, including proficiency in Microsoft Windows and Office (Outlook, Word, Excel)
- Familiarity with use of CRM tools (Salesforce)
- Excellent written and verbal communication
- Exceptional presentation skills with experience presenting to audiences of up to 20 individuals
- Solid computer skills, including proficiency in Microsoft Windows and Office (Outlook, Word, Excel)
- Familiarity with use of CRM tools (Salesforce)
- Excellent written and verbal communication
- Exceptional presentation skills with experience presenting to audiences of up to 20 individuals
- Ability to solve practical problems and deal with variables where limited standardization exists
- Ability to interpret a variety of instructions furnished in a variety of forms
- Ability to present and demonstrate solutions in a way that is compelling & easy to understand
- Ability to succeed in a team selling environment
- Ability to support and model HealthStream’s vision and values
- Ability to communicate well with all levels of personnel
- Ability to see to utilize computer and monitor
- Ability to sit at a computer
- Manual dexterity to manipulate keyboards and phones
- Ability to speak in a clear and moderated voice
- Standing, walking, lifting small objects (under 20 pounds) occasionally
- Outcomes Focused - Being accountable for one’s actions and work outputs as well as those of one’s team and taking responsibility for resulting consequences.
- Communication & Positive Presence - Demonstrating a professional demeanor, generating confidence, and expressing thoughts, expectations, ideas, and intent effectively and appropriately.
- Building Relationships - Building respect among team members and with others in the organization; cooperating and working effectively with others in the pursuit of common goals.
- Critical Thinking - Using sound judgment and fact-based analysis to make decisions and develop solutions that meet organizational goals/objectives, while considering the implications to one’s domain.
- Implementing Change - Effectively executing and monitoring the effects of organizational change within one’s domain; encouraging others to embrace change.
- Continuous Improvement - Keeping an open mind; suggesting new ideas or ways of doing things in order to streamline processes, address inefficiencies, and increase client/customer satisfaction.
- Developing Others - Providing advice, training, and feedback to employees for the purpose of developing potential and enhancing performance.
- Managing Projects & Resources - Utilizing a structured approach to effectively track projects. Optimizing resources to meet project goals on time.
- Work Ethic - Setting high standards for one’s own work and the work of team members; persevering toward objectives and achieving quantifiable results.
- Delegating & Motivating Others - Empowering others to take on new challenges and solve problems, while providing sufficient resources to support their efforts.
- Industry & Market Knowledge - Synthesizing in-depth knowledge of one’s own industry and its major competitors in order to maximize results.
- This role features a base salary plus commission with a targeted split of 50% base / 50% variable.At quota, your On-Target Earnings (OTE) are comprised of the base salary and commissions, with the potential of additional uncapped earnings through bonuses and accelerators when exceeding performance targets (quota). The base salary range for this position is $49,760 - $55,000 with an OTE of $85,000 - $95,000. Base salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.
HealthStream offers a comprehensive benefits package to eligible employees, including:
- Medical, Dental and Vision insurance
- Paid Time Off
- Parental Leave
- 401k and Roth
- Flexible Spending Account
- Health Savings Account
- Life Insurance
- Short- and Long-Term Disability
- Medical Bridge Insurance
- Critical Illness Insurance
- Accident Insurance
- Identity Protection
- Legal Protection
- Pet Insurance
- Employee Assistance Program
- Fitness Reimbursement
Recruitment Fraud Notice: HealthStream is committed to protecting job seekers from recruitment fraud. All legitimate communications from HealthStream’s Talent Acquisition team will come from an official HealthStream email address. HealthStream will never ask candidates to pay fees, purchase equipment, provide banking information, or share sensitive personal information outside of our secure hiring and onboarding process. If you receive a suspicious message claiming to be from HealthStream, please proceed with caution and report it to the appropriate authorities.
Req #46849
Salary : $85,000 - $95,000