Solution Executive, Quality Manager

Company Overview

HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.

HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives.

Why Join Us

At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.

Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.

We’re proud of our values-forward culture that offers our people:

• Mission-oriented work

• Diverse and inclusive culture

• Competitive Compensation & Bonuses

• Comprehensive Insurance Plans

• Mental and Physical Health Support

• Work-from-home flexibility

• Fitness Center Reimbursements

• Streaming Good time off for volunteering

• Wellness workshops

• Buddy Program for new HealthStreamers

• Collaborative work environment

• Career growth opportunities

• Continuous learning opportunities

• Inspiring workspaces to collaborate and connect with other HealthStreamers

• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.

We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

Position Information

Position Overview

The Solution Executive, Quality Manager will be responsible for delivering solution sales, accelerating adoption through insight and expertise, and evangelizing the value proposition of assigned products to HealthStream clients and prospects in Skilled Nursing (SNF) care setting. In this role, the Solution Executive seeks to align HealthStream’s Quality Manager solution with an institutions needs and business objectives, build relationships and credibility with key stakeholders effectively, and meet or exceed an assigned sales quota. This individual will have ultimate responsibility for all elements of the sales process, including prospecting, qualifying, positioning, demonstrations, presentations, objection handling, and contract negotiations through sale closure. The ideal candidate will have experience selling into the SNF care setting and bring with them passion and drive to help customers meet their quality requirements as a hunter to expand marketshare.

Key Responsibilities

You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.

• Responsible for calling on key stakeholders in SNF institutions to expand marketshare of HealthStreams SaaS based Quality Manager tool.  

• A proven track record of selling healthcare software/services to SNFs is required.

• Travel to prospective Client and Client locations to discuss business opportunities and relationships.

• This person will attend meetings and conferences as appropriate to represent Company.

• This person will partner with our Account Management and Account Executive teams to develop a strategic sales plan leveraging both teamwork and individual contributions.

Requirements

• 5 years of successful consultative (not transactional) SaaS experience.
• Demonstrated track record of consistently exceeding sales quota
• Deep knowledge of the SNF care setting including buying cycles, key trends, & budget limitations.
• Experience with QAPI a plus
• Superior knowledge of consultative sales techniques including cold calling, networking, discovering needs, overcoming objections and product demonstrations - all with the ability to capture and close the deal
• Knowledge of Solution Selling/Customer Centric selling methodologies
• Extensive experience with remote demonstrations of software applications, highlighting UI, combined with Microsoft office elements (PPT)
• Use of online demonstration tools (i.e. MS Teams)

Qualifications

• Excellent verbal & written communication skills
• Must be able to create and report on data analytics using Excel and PowerPoint
• Proficient use of MS Teams
• SalesForce.com & CRM skills
• Territory management - geographical, systems & account based. Success in hitting quota from home office environment 
• Innovative problem solver who works independently, as well as part of a team
• Ability to set-up and conduct compelling onsite and remote client software demonstrations & presentations
• Hunter/Closer. Consultative sales style. Follow up skills a must
• Must be highly accountable for ones own success and able to take ownership of professional self-development
• High emotional intelligence required to succeed in this role
• Teamwork and collaboration are a must while harnessing a hunter mindset.
• Must be able to accurately and timely manage your pipeline, ensuring appropriate sales Tiers and Forecast Categories for each opportunity as it moves through the sales cycle
• Strategic mindset, strong business acumen, and effective negotiation skills.
• Multi-task oriented; works with a sense of urgency and a desire for excellence in performance.
• Enthusiasm and initiative, and ability to operate independently with limited oversight.
• Ability to have a point of view and to clearly articulate it.
• Ability to work in a dynamic and complex team selling environment through collaboration with trust and comradery.
• Ability to accurately manage sales funnel and forecasting on a weekly basis.
• Ability to articulately position our value proposition through passion and with a connection to the importance to the solutions supported/sold.
• Ability to present and demonstrate product in a way that is compelling & easy to understand in the SNF care setting.
• Highly driven to achieve personal and team quota goals.
• Ability to travel 25% - 40%.

Compensation

• This role features a base salary plus commission with a targeted split of 50% base / 50% variable. At quota, your On-Target Earnings (OTE) are comprised of the base salary and commissions, with the potential of additional uncapped earnings through bonuses and accelerators when exceeding performance targets (quota). The base salary range for this position is $55,727 - $80,000. Base salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.

Benefits

 HealthStream offers a comprehensive benefits package to eligible employees, including: 

• Medical, Dental and Vision insurance 
• Paid Time Off 
• Parental Leave 
• 401k and Roth 
• Flexible Spending Account 
• Health Savings Account 
• Life Insurance 
• Short- and Long-Term Disability 
• Medical Bridge Insurance 
• Critical Illness Insurance 
• Accident Insurance 
• Identity Protection 
• Legal Protection 
• Pet Insurance 
• Employee Assistance Program 
• Fitness Reimbursement 

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.

Salary : $55,727 - $80,000