Intern, Sales Operations, Compliance & Specialty Content

Position Overview

The Sales Operations Intern will support HealthStream’s Compliance, Revenue Cycle, and OB ED Sales teams by contributing to administrative and strategic initiatives that improve data accuracy, operational efficiency, and overall sales effectiveness. This role will involve maintaining and enhancing Salesforce CRM data, including updating contacts, validating account details such as FTE counts, and conducting research to support account strategy, market insights, and competitive intelligence. The intern will also assist with reporting, documentation, and other projects that help sales teams operate more effectively. This position provides valuable exposure to healthcare technology sales operations and is ideal for a detail-oriented, proactive individual interested in developing skills in data analysis, business operations, and cross-functional collaboration.

Key Responsibilities

• CRM/SalesForce data clean-up:
  • Updating outdated contacts as inactive
  • Creating new/clean contacts (including strategic contacts found via LinkedIn, Zoom, etc)
  • Correcting inaccurate FTE counts on account pages in the CRM
  • Updating/adding missing FTE counts on non-acute accounts.
• Strategic projects such as gathering data and insights on accounts, competitive intelligence, and market research.
• Other administrative duties as time allows (creating documents, pulling reports, etc.)

Qualifications

• Currently enrolled in a relevant degree program

Requirements

• Microsoft office suite including excel, word, PPT
• Effective Communication: Ability to write professional emails, take meeting minutes, and speak confidently in team settings.
• Adaptability & Flexibility: Capacity to handle shifting priorities and thrive in a fast-paced environment.
• Initiative/Proactive Mindset: Self-starter behavior, seeking out work, and solving problems without constant supervision.
• Time Management & Organization: Ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Coachability & Receptiveness: Willingness to accept constructive feedback and apply it to future tasks.
• Collaboration & Teamwork: Ability to work well with diverse team members and contribute to group projects.
• Critical Thinking & Problem-Solving: Identifying challenges and independently brainstorming solutions.
• Attention to Detail: Meticulousness in reviewing documents and performing tasks.
• Curiosity/Inquisitiveness: A strong desire to learn industry trends, company operations, and professional skills.

More Details

• This role will be paid at 18 an Hr.
• Full time 35-40 hours
• The program will run for 10-12 weeks depending on availability